Machine Learning Data Processing
Resume:
Micah Kohler
*********@*****.***
Micah Kohler—Developer/Analyst/Technician
20+ Years of Experience in Development/Application Analysis/Automation/System Administration/User Support
Skills
● T-SQL/MySQL/PostgreSQL coding
● ETL
● MS SQL database management
● Automated and dynamic SQL
reporting
● SQL script troubleshooting
● Azure DevOps, JIRA
● Katalon software test automation
● BASH, PowerShell, Python scripting
● Java (full stack: Spring Bootstrap,
NodeJS, Angular, H2)
● Python (development, automation,
machine learning, data processing)
● C++, MATLab coding
● GitLab/GitHub change management
● Docker Container management
● HTML, XML, JSON data parsing and
validation
● Windows/Macintosh OS
● Redhat/Ubuntu/Raspbian Linux
● Android/Windows/iPhone iOS
● Windows Server
● Active Directory/Group Policy
● MS Exchange administration
● ServiceNow/Remedy/Happy
Fox/SpiceWorks ticket management
● MS Dynamics, Hubspot, Sugar CRM
● VMware
● Citrix
● QuickBooks, Yardi
Accounting/PMS/CM/Payroll
● Advanced MS Excel data processing
● Microsoft Office/365
● Autodesk Illustrator 3-D drafting
● System inventory/License
management
● Backup Exec/Acronis
● PBX administration
● Cat-V, POTS cabling,
troubleshooting
● Contract negotiation
● SSL certificate management
Fields of Experience:
● Aerospace supply chain
● Auto Parts
● Retail Energy
● Mortgage Servicing
● Timekeeping/Leave
Management/Compliance
● Federal Contract
● State Government
● Oil and Gas
● Real Estate Development and
Management
● Powersports
● Appliance Parts
● Construction
● Orchard/agriculture
● Inside and direct sales
Credentials:
● Linux Foundations-- 2025
● ITIL Foundations Certificate-- 2021
● MCSE (Microsoft Certified Systems Engineer) -- 2000
● Passed 10-year security background check for DOD CAC (no longer current) Professional Technical Experience:
Aerospace Sales Support— Av-Tech division of Fastenal —Arlington, TX, May. 2025 - Present
● Support and generate inside sales for aerospace customers
● Process sales from request for quote to shipping in an ISO 9001:2015 / AS9120B:2016
& AS9100D:2016 Certified quality system
● Ensure compliance with ITAR/DFARs, DPAS
Analyst Developer—Tally Group (formerly AgilityCIS), The Woodland, TX office-- Jan.2022 - Jan.2024
● Coded SQL reports, procedures, and data management functions in support of utility industry billing solutions
● Created and managed data ETL interfaces
● Diagnosed issues in coding aligned to advance business processes
● Performed Ad Hoc data fixes in the context of complex process-aligned data
● Built a broad knowledge of the TX Energy retail market and regulation compliance
● Wrote reusable solution scripts for common data fixes Internal Client Support Helpdesk Coordinator—Black Knight Financial Services, Houston, TX office (remote)-- Mar.2021-Jan.2022
● Proactively and reactively supported a broad portfolio of mortgage servicing software platforms
● Managed time-critical system alerts
● Monitored software version release status and impacts
● Provided Internal (systems and technical) escalated support for the client-facing support team
● Managed daily transaction error reports
● Designed and coded SQL reporting, task automation
● Designed and coded PowerShell task-automation scripting
● Monitored and made real-time intervention in transaction data-throughput problems
● Managed bulk distribution for marketing/client advisories
● Participated in enterprise transition to SSO across the entire client base and platform set
● Supported transition of active clients and platforms to AWS Helpdesk Coordinator—Loblolly Consulting, LLC, Austin, TX TX Department of Transportation: Contract (remote), Nov. 2020-Feb. 2021
● Provided help desk coordination for TxDOTCONNECT core-function management software development project
● Managed Tickets in the ServiceNow CRM system
● Created and triaged bugs through Azure DevOps with Scrum teams Software Support Technician—GHG Corp.-- Webster, TX, Feb. 2016 - Oct. 2020
● Performed SQL report writing, payroll data exports, data update queries, and data cleanup
● Gained experience with dynamic/automated SQL reporting, JSON parsing
● Handled SQL database backup/restoration/access management
● Created an automated data-driven web app and API regression-testing batches in Katalon Studio
● Managed JIRA software change and bug fix ticket creation and life cycle
● Wrote Linux BASH script automation for routine tasks
● Performed XML configuration file change management
● Customer solutions: interviewing, design, and implementation (e.g., Reporting, Leave Management strategies, Accounting and Billing Coding structures/revisions, Data Exports)
● Provided phone/chat/remote access customer support for cloud-based, DCAA-compliant timekeeping solution
● Maintained help Desk customer lifecycle and incident histories: Sugar CRM, Hubspot, Remedy, HappyFox
● Became a product subject matter expert and primary support point-of-contact for a Defense Commissary Agency contract
● Provided digital time clock hardware and software support (proximity, CAC, swipe card, biometric)
● Performed manual software version testing
● Provided Help Desk training for Jr. Technicians
Contract Petroleum Engineering Technician—Self-employed, Jan.2000 - Jun.2018
● Processed state-archived records (drilling, completion, production) and turned them into analyzable spreadsheets and graphs
● Designed and applied advanced Excel automation, data processing, and analysis
● Performed well log digitization
● Wrote MS Access queries for production record databases Helpdesk/Network Technician— Stronghold Ltd.-- La Porte, TX, March-June 2010
● Orchestrated company transition to Android/Windows-based mobile e-mail (100 phones)
● Managed warranty/return issues, system upgrades, and reloads Mobile Network Engineer— Terrapin Networks-- Traverse City, MI, Nov. 2006-April 2007
● Gained extensive experience with remote system management, VMWare Network/Telecom Administrator— Bay Harbor Company/Victor International-- Bay Harbor, MI, 2000-2006
● Administered and provided end-user support for Yardi Construction, Payroll, and Property Management System for a multi-facility company, including RDP configurations
● Scoped and budgeted system/technology
● Managed a multifacility LAN/MAN/WAN corporate IP network
● Managed day-to-day configuration of a 600-port PBX system administration as well as upgrade management
● Designed and implemented the company’s internal Microsoft Exchange system
● Renegotiated data and phone contracts, cutting recurring costs by 50%
● Negotiated PBX end-of-contract buyout, saving $40,000.00
● Created a full company system and software licensing inventory, and documentation Other Professional Experience:
Assistant Manager/Parts Sales Specialist— O’Reilly Auto Parts—Prairie Du Chien, WI, Aug. 2024-Feb. 2025
● Assist customers in identifying parts and repair solutions
● Process cash register sales
● Ensure accuracy of daily store cash management processes
● Oversee store opening/closing processes
● Maintain daily reporting
● Manage freight arrivals, returns, and recall management
● Maintain store cleanliness and safety tasks
● Scheduling parts deliveries to professional customers Parts Sales Representative— Central Appliance Parts—Spring, TX, Jan. 2015-Feb. 2015
● Assisted customers in identifying their appliance model number and locating the specific part numbers from diagrams and online databases
● Priced and ordered parts from a variety of wholesale warehouse suppliers Youth Counselor—Youth-Reach Houston (group foster home) — Houston, TX, April 2011-June 2012
● Provided youth guidance, mentoring, high-school tutoring, and meal preparation Sales Consultant— Honda of Houston— Houston, TX, Aug. 2008-Mar. 2010
● Sold over $1,000,000.00 in the first 13 months, despite the weak 2008 economy Dealership Porter— Gulf Coast BMW/British USA-- South Houston, TX, April-June 2008, San Jacinto Harley-Davidson—Pasadena, TX, Aug.-Nov. 2015
● Managed warehouse stock, including extensive forklift operation
● Detailed customers’ vehicles
Outdoor Education Instructor— Metropolitan Detroit YMCA, Camp Ohiyesa -- Holly, MI, Sept.-Nov. 2007
● Led youth and adult group educational and challenge activities, including high ropes activities
Education:
● B.S. Computer Science, Graduated Aug. 2025-- Western Governors University
● Incomplete: B.S. Mechanical Engineering at University of Houston—2014 - 2016
● A.S. Mathematics, May 2014-- San Jacinto Community College
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