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Customer Service Security Guard

Location:
Jersey City, NJ
Posted:
October 09, 2025

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Resume:

Makka Ly

551-***-**** ️ *******@*****.***

Objective

Dedicated and skilled professional with experience in customer service, logistics, security, and operations. Seeking an opportunity to apply my expertise in dispatching, transportation, and hands-on technical work in a dynamic team environment.

Work Experience

Tiger Transportation – Dispatcher

2022 – 2024

- Managed dispatch operations and coordinated shipments to ensure timely deliveries.

- Assisted drivers in identifying optimal routes and securing reasonable compensation.

- Worked closely with clients and drivers to ensure efficiency and satisfaction in transportation logistics.

Bench Jeweler

2021 – 2022

- Repaired, resized, polished, and restored jewelry pieces with precision and care.

- Performed stone setting, cleaning, and maintenance while ensuring proper handling of valuables.

CDL Last Mile – Delivery Driver

2018 – 2020

- Delivered packages to residential and commercial locations with accuracy and timeliness.

- Maintained positive customer interactions and high satisfaction levels.

- Ensured compliance with safety regulations and company policies.

Security Guard – Security Guard

2017 – 2019

- Patrolled designated areas to maintain safety and security.

- Monitored CCTV cameras and responded to suspicious activity.

- Completed incident reports and handled emergencies as needed.

BJ's Wholesale Club – Deli Meat Cutter

2015 – 2016

- Cut and prepared meat products, ensuring high-quality customer service.

- Maintained cleanliness and organization of work areas in compliance with health standards.

- Assisted customers with product selection and preparation recommendations.

Education

High School Diploma – Graduated 2014

Skills

- Dispatching & logistics management

- Route optimization & delivery coordination

- Security & surveillance monitoring

- Customer service & communication

- Jewelry repair, stone setting, and polishing

- Strong problem-solving & decision-making

- Time management & multitasking



Contact this candidate