It Project Management

James Ewing

Frisco, TX • *************@*****.*** • Willing to Relocate

Professional Summary

Seasoned IT professional with 20+ years of experience designing, implementing, and supporting enterprise-level network and virtualization solutions. Proven expertise in Microsoft, Cisco, and Nortel technologies, with a strong record of leading complex infrastructure projects across healthcare, banking, and enterprise environments. Skilled in cloud (AWS, Microsoft virtualization), networking, and troubleshooting methodologies that improve performance, reliability, and user productivity. Bilingual (English/Spanish) with a passion for mentoring and knowledge-sharing.

Core Skills

• Network Engineering & Troubleshooting (CCNA, MCSE+I)

• Virtualization & Cloud Infrastructure (VMware, Microsoft Hyper-V, AWS)

• Database & Application Support (SQL, APIs, Microsoft Office)

• IT Project Management & Client Consulting

• Communication, Training & End-User Enablement

• Systems Analysis & Performance Optimization

Professional Experience

Microsoft Expert Independent Consultant Dallas, TX

2016 – 2023

• Founded and operated an independent IT consulting business specializing in Microsoft virtualization and enterprise infrastructure solutions.

• Designed and deployed virtualized environments (VMware, Hyper-V) for clients in banking and healthcare, ensuring compliance, scalability, and security.

• Implemented a structured methodology for end-to-end network/application troubleshooting, boosting end-user productivity and system reliability.

• Generated six-figure annual revenue by delivering high-impact solutions and building long-term client relationships.

Education

Technology Program – Southern Methodist University (SMU), Plano, TX

Certifications

• Microsoft Certified Systems Engineer (MCSE+I) – Since 1994

• Microsoft Certified Trainer (MCT) – Since 1997

• Cisco Certified Network Associate (CCNA) – Since 1998

• Nortel Certified Support Specialist (NNCSS) – Since 1997

Languages

• English (Native)

• Spanish (Intermediate)

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