Customer Service Sales Associate
Resume:
Mercedes
Ramsey
Mercedes Ramsey
Frisco, TX 75034
******************@*****.***
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Skills
Self-driven and detail-oriented professional with the ability to deliver results safely and efficiently for any task given. Willing to learn new skills and abilities in the process of growing as a valued team member. Thrived as a friendly Sales Associate adept at working in diverse retail and customer service environments. The ability to work well under strict deadlines, handle multiple detail-oriented tasks while also working efficiently in a culturally and educationally diverse environment always follows through. Willing to relocate to obtain a full-time position that affords the opportunity to learn and progress in a career. ㅡ
Experience
Bottle Blonde Dallas / Model Cocktail Server (Bottle Server) October 2024 -Current
Present and serve bottle service offerings, including cocktails and champagne, ensuring an elevated experience for guests. Actively promote specials, upsell premium items, and enhance the guest experience through personalized service.Ensure tables, bar areas, and service stations are clean and organized at all times. United Airlines / Flight Attendant
November 2022 - October 2024, Newark NJ
Delivered all aspects of nationwide in-flight support to passengers and crew, to include announcing and demonstrating safety and emergency procedures, and addressing passenger questions regarding flights, aircraft, weather, travel routes and services, and schedules. Assisted passengers with carry-on luggage and entering/disembarking of the aircraft and performing amazing first class service to our passenger and main cabin as well.
•Attended pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
● Determined/addressed special assistance needs of passengers; children, elderly and disabled persons; directed passengers in the event of an emergency and prepared passengers for landing. SkyWest Airlines / Flight Attendant
August 2021 - November 2022, Boise
Delivered all aspects of nationwide in-flight support to passengers and crew, to include announcing and demonstrating safety and emergency procedures, and addressing passenger questions regarding flights, aircraft, weather, travel routes and services, and schedules. Assisted passengers with carry-on luggage and entering/disembarking of the aircraft and performing amazing first class service to our passenger and main cabin as well.
Las Vegas Raiders/ Community Relations
April 2020 - August 2023, Las Vegas
Assisted in putting together charity events. Volunteer at game days, and practices.
Intouch Credit Union / Personal Finance Assistant (Member Care Department)
August 2020 - 2021, Las Vegas
Ketamine Healing Clinic of Los Angeles / Medical Assistant
(Office Manager)
May 2019 - July 2020, Santa Monica
Treated depression, anxiety, PTSD, and chronic pain with Ketamine infusions over fifty-five minutes. As the medical assistant I was certified to place IVs under an MD while providing the highest quality of care for all patients.
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Education
Huntington Beach High School
August 2012 - May 2016, Huntington Beach
Santa Monica College
August 2016 - August 2020, Santa Monica
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Awards
Adult/ pediatric AED, First Aid & CPR certified.
Fluent in American Sign Language.
IV Certification under MD
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