Bonnie Unger
Service representative with over *0 years of experience in customer service and logistics, specializing in data entry and problem resolution. Proven track record of achieving departmental goals and maintaining high service standards through effective communication and teamwork.
EXPERIENCE
Client Service Representative
Labcorp
Dedicated Client Service Representative with over five years of experience in enhancing customer satisfaction and loyalty.
•Accurately input, update, and maintain data in company systems or databases.
•Verify the accuracy of information and resolve any discrepancies.
•Organize and manage data les to ensure easy retrieval and access.
•Follow data entry protocols to meet confidentiality and security standards.
•Collaborate with team members to ensure data consistency across departments.
•Generate reports from data systems as management requests.
•Perform routine quality checks to ensure data integrity.
School Bus Driver
Amador County Unified School District
•Transporting students to and from school
Homemaker
•Managed household responsibilities for children during spouse's deployment
Mortgage Loan Originator
Wells Fargo Bank
•Originated second mortgage loans and expanded service offerings.
•Gathered essential documentation from applicants to expedite loan processing.
•Managed applicant expectations to ensure satisfaction throughout the process.
Collections Specialist
Sprint
•Managed delinquent commercial and business accounts to enhance recovery efforts.
•Contacted debtors to recover outstanding balances and establish payment arrangements.
EDUCATION
Calhoun Community College
AS Biology
********@***.***
Enterprise AL
June 2021 - April 2025
January 2017 - March 2020
September 2001 - January 2016
June 1999 - September 2001
August 2010 - June 2012