Technical Support Quality Control
Resume:
Johnnie Jefferson Jr.
Flora, MS *****
******************@*****.***
Professional Summary
Detail-oriented final finish rework operator with 3+ years of experience in manufacturing and quality control. Proven expertise in quality inspection and production efficiency, having led a team to produce over 400 solar panels daily with zero errors. Holds multiple certifications, including Forklift and Welding, and possesses strong skills in logistics, inventory control, and technical support. Committed to continuous improvement and teamwork in high-performing environments. Authorized to work in the US for any employer
Work Experience
ID Install Data Technician
AWS Amazon web services-Canton, MS
July 2025 to Present
• Designed and implemented database structures to support efficient data storage and retrieval
• Performed regular maintenance tasks such as backups, indexing, and optimization to ensure optimal database performance
• Troubleshooted and resolved database issues in a timely manner to minimize downtime Final finish rework operator
Continental-Clinton, MS
January 2022 to February 2025
Correcting any defect to tires.Prepping and painting them before warehoused and sold. Forklift operator
Department of revenue
January 2020 to June 2020
Operated forklift to load and unload trailers
Machine operator
Seraphim Solar USA Manufacturing Inc-Jackson, MS
March 2018 to November 2018
Quality inspection
Soldering
inventory
I operated the framing machine producing over 400 solar panels a day with no errors earning me lead operator for my shift as well as quality inspector I operated the forklift as needed to help out others to achieve the production needed for the day being a team player to get the job done
Tread Builder Technician
Goodyear Commercial Tire & Service Centers-Pearl, MS August 2011 to October 2017
I Measured tires to determine mold size requirements. 2) Position ply stitcher rollers and drums according to width of stock, using hand tools and gauges. 3) Position rollers that turn ply edges under and over beads, or use steel
rods to turn ply edges.
Welder helper
Wilco Pipeline Contractors LLC-Rayne, LA
February 2008 to February 2011
My job consist of transport materials, operating machinery, cleaning equipment, cleaning job sites, handing tools, disassembling defective products, and preparing raw materials for processing. Education
Foundational training in technical infrastructure, safety, and workplace skills through the AWS Information Infrastructure Pre-Apprenticeship (I2PA) Program. Committed to continuous learning, quality workmanship, and contributing to high-performing teams in the technology and infrastructure industries. Motivated Buyer/Planner with experience supporting purchasing, vendor communication, cost tracking, and production planning. Enjoys solving problems, finding ways to save money, and making sure projects run smoothly by working closely with engineering and production teams. Comfortable using tools like SAP, Python, SQL, and Excel to organize information and support good decision-making. Brings strong communication skills, a team-first attitude, and a flexible approach to learning and growth.
(AWS I2PA)
Holmes Community College-Ridgeland, MS
High school diploma
Saint Gregory High school
Skills
• Assembly
• Driving
• Logistics
• Pallet Jack
• Quality Inspection
• Sales
• English
• Microsoft Access
• Basic Math
• Order Picking
• Welding
• Load & Unload
• Plastics injection molding
• Forklift Operator
• Warehouse production
• Microsoft office
• Excel
• Inventory Control
• Warehouse Distribution Experience
• Quality control
• Materials Handling
• Manufacturing Experience
• Lean Manufacturing
• Oracle
• Construction
• Manufacturing
• Packaging
• Cherry Picker
• Reach Truck
• Communication skills
• Freight Experience
• Warehouse
• Microsoft Excel
• Computer Literacy
• Forklift
• Shipping & Receiving
• Food service
• Production planning
• Technical support
• Delivery Driver Experience
• RF scanner
• Laboratory experience
• Microsoft Word
• Data entry
• Warehouse Experience
• Shipping
• Math
• Quality assurance
• Customer service
• Supervising experience
• Machining
• Typing
Certifications and Licenses
Welding Certification
Driver's License
Forklift Certification
Crane Certification
Overhead Crane Certification
Certified Supply Chain Professional
OSHA 10
Class D
Additional Information
Professional Skills
Customer service Expert
Forklift Expert
Warehouse Production Expert
Microsoft office Advanced
Machine operator Expert
Quality Inspection and safety Expert
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