Pharmacist, Customer Service, Inventory Control

LAURA FLETCHER, RPH

Cell:469-***-****

Plano, Texas 75023 ****************@*****.***

Opened and managed Tom Thumb #2590 for 22 years.

Strengths include:

● Customer Service ● Maintaining tight inventory control

● Organization Skills

● Building customer relationships

● Diligent working ethic and integrity

● Phenomenal interpersonal and

problem resolution skills

● Communication

● Planning

● Ensuring medical safety

● Providing fast and friendly service

● Profound ability in handling

challenges and multi-task under

timed pressure

Reviewed prescriptions prior to dispensing to assure accuracy and appropriateness Managed pharmacy operations, performed administrative duties, and oversaw daily activities Hired and trained technicians and kept company modules up to date Handled customer complaints professionally and resolved them quickly Maintained records and files as per pharmacy law

Constantly reviewed inventory to decrease excess and maintained levels to meet customer utilization

Performed clinical services such as immunizations, MTM, DUR, compliance, and ongoing programs

Recommended remodel to include drive-thru to increase business and customer satisfaction

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