Customer Service Data Entry
Resume:
Kiane Brooks
Cleveland, Ohio. *****
Phone 330-***-****
***********@*****.***
OBJECTIVE
Seeking an administrative position that will afford me the opportunity to utilize customer service, administrative and office management skills. QUALIFICATIONS
Caregiver/ ADL
Typing 45 wpm
Customer Service
Gui/Epic database
Data Entry 7,000kph
MedicalManagement
MedicalTerminology
Golden health care agency
17325 Euclid Ave
Cleveland, Ohio. 44112
Dec 2019- Present day
Patient Care Technician
Regency Hospital 2017-2019
Visiting nurses association. Jan 2008-June 2016
Patient Access Representative
2007 – 2008
Cleveland Clinic Health Systems
• Registered patients for all procedures and hospital appointments
• Maintained/Updated all patient records via hospital database
• Performed all general office duties as needed
Medical Office Manager 1999 – 2006
Dr. Frederick D. Harris Inc., Cleveland Heights, Ohio
• Supervised a staff of 3 employees to manage the daily duties of the office
• Prepared each room for all patient and took each patient’s vitals prior to visit with the Doctor
• Maintained/Updated all medical records for each patient via the Epic database
File Clerk
1995 – 1998
Victoria Financial Corp., Beachwood, Ohio
• Performed data entry, word processing, and processed various legal documents
Nursing Assistant
1994 – 1995
Gateway HealthCare
Euclid, Ohio
• Assisted patients with average daily living skills, and assisted with daily activities
EDUCATION
ITT Technical Institute…Warrensville Heights, Ohio Associate of Applied Science in Computer Networking Systems June 2012 with a GPA of 3.79.
CERTIFICATIONS
Gateway HealthCare…Euclid, Ohio
Certification-Certified Nursing Assistant-1995
Cleveland Clinic, Cleveland, Ohio.
Certification in Medical Terminology-2008
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