Customer Service, upselling
Resume:
Sherlyn Camacho
Aurora, IL *****
***********@*****.***
Work Experience
Server
Colonial Cafe-Naperville, IL
January 2024 to Present
• Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience
• Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
• Efficiently handled cash transactions and accurately processed payments using the point-of-sale (POS) system
• Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining quality standards
• Assisted in training new servers on restaurant policies, procedures, and customer service techniques
• Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
• Addressed customer inquiries and concerns in a professional manner, resolving issues to their satisfaction
Waitress/Hostess/Busser/cashier
Port of Peri Peri-Aurora, IL
September 2020 to July 2021
My responsibilities during my time at
Porto's Peri Peri included, being in charge of taking customers orders and transactions. As a waitress serving customers fresh meals, as well as maintaining a sanitized environment. Customer satisfaction is a top priority at Porto's Peri Peri.
Education
High school diploma
East Aurora High School
August 2019 to 2023
Skills
• Cash register
• Restaurant experience
• Customer service
Certifications and Licenses
Food Handler Certification
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