It Project Systems

Jon Spencer Warren

512-***-**** *****.******@*****.*** San Marcos, Texas

IT SYSTEMS & SECURITY SPECIALIST

Experienced IT professional with over a decade of expertise in system administration, cybersecurity, and infrastructure optimization. Adept at managing Windows and Linux environments, virtualization, and network security. Proven leader in IT project execution, complex troubleshoot- ing, and implementing cost-effective solutions to enhance operational efficiency. KEY EXPERTISE & CORE ACCOMPLISHMENTS

System Administration

Cybersecurity & Security

Network Infrastructure

Virtualization Technologies

IT Project Management

Troubleshooting & Support

CRM & Data Management

Security Compliance & Encryption

Infrastructure Optimization

• Led the upgrade of network infrastructure, improving system reliability and security.

• Optimized CRM environments supporting over 1,100 virtual servers with minimal downtime.

• Implemented global data security measures, increasing compliance by 30%. PROFESSIONAL EXPERIENCE

Senior Technology Administrator 2016 - 2024

CMIT Solutions of Round Rock - Round Rock, Texas

Managed and optimized client IT environments, ensuring high performance and security.

• Monitored server performance and uptime using web monitoring tools, ensuring optimal system availability.

• Provided remote and on-site troubleshooting for managed and break-fix clients, resolving issues efficiently.

• Collaborated on network upgrade projects, enhancing infrastructure resilience and security.

• Developed and implemented cost-effective IT solutions to streamline client workflows and improve security posture. System Administrator III 2015 - 2015

Farm Credit Bank of Texas - Austin, Texas

Supported CRM systems and VMware environments to ensure data integrity and system performance.

• Managed data cleansing and import processes to enhance CRM performance.

• Supported and maintained four CRM environments within VMware, supporting over 1,100 virtual servers with minimal downtime.

• Created and managed Active Directory security groups, service accounts, and user accounts to ensure security compliance. Help Desk/Application Systems Analyst 2008 - 2014

Thermon Manufacturing - San Marcos, Texas

Supported enterprise hardware, software, and network systems across multiple locations.

• Managed hardware, software, and network upgrades across an 8-building campus, supporting a Windows-based enterprise net- work.

• Provided IT support for over 600 end-users, planning and deploying global software and hardware solutions.

• Led the rollout of MDT 2010/2012/2013 integrated with System Center 2012, significantly reducing system build times.

• Supported the deployment of Dynamics CRM 2011 and Dynamics Axapta 2009 integrations.

• Implemented Symantec Endpoint Encryption globally, increasing data security compliance by 30%. CERTIFICATIONS

A+

Certification, CompTIA

CompTIA IT Fundamentals (ITF+)

Certification, CompTIA

Webroot Social Engineering

Certification, Webroot

ConnectWise Cybersecurity Fundamentals for Engineers Certification, ConnectWise

SKILLS & ADDITIONAL INFORMATION

Technical Skills

• Windows Server 2019

• Linux Administration

• Virtualization (Hyper-V, VMWare)

• Network Security

• Active Directory

• Office 365

• System Center 2012

• SQL Server

• CRM Management

• Endpoint Security

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