Customer Service P M

Yorge Yael Herrera

Phone: 608-***-****

Email: *********@*******.***

Address MA: 18 Leonard Av, Lawrence, MA 01841

Address WI: 822 Kennedy St, Baraboo, WI

Professional Objective

Seeking a stable position in manufacturing or service, with experience in forklift operation. Available after 4:15 p.m., Monday through Friday. Dedicated to giving my best and contributing to the company's growth. Employers will not regret contacting me. I can be reached faster via email or text message.

Work Experience

Manager – Lodi All Stop, Lodi, WI (2023–2024)

• Supervised daily operations.

• Managed staff and customer service.

Great Wolf Lodge, Wisconsin Dells, WI (2023–2024)

• Customer service and operational support.

• Worked in a dynamic team environment.

Foundry Flouter – Milwaukee Valve, Prairie du Sac, WI (2024–Present)

• Operations in foundry and manufacturing.

• Safe forklift operation.

• Compliance with safety and production standards. Certifications

• Auxiliary in Pharmacy – CEPI, Dominican Republic (2017): Technical diploma in pharmacy assistance, covering medication management and pharmaceutical support.

• ServSafe Food Handler – National Restaurant Association, USA (2023–2026): Certification in food safety, hygiene, and handling practices recognized in the U.S.

• Basic English Course – Vocational Schools of the Armed Forces and National Police, Dominican Republic (2014): Certificate of completion in basic English language skills.

• Human Relations Workshop – Fundación Funka Inc., Dominican Republic (2021): Certificate of participation in training focused on interpersonal skills, communication, and teamwork. Key Skills

• Forklift operation

• Leadership and teamwork

• Manufacturing and industrial experience

• Customer service

• Languages: Spanish (native), English (intermediate) Certificates (Images)

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