Customer Service Data Entry
Resume:
Tracy Cole
Call center representative
Florence, AZ 85132
************@*****.***
Authorized to work in the US for any employer
Work Experience
Deli Clerk/Customer Service
FRY'S MARKETPLACE STORES-Gilbert, AZ
October 2022 to Present
Customer service skills
Deli slicing meats and cheeses and chicken prep
Cruise Specialist
Norwegian Cruise Line-Miami, FL
July 2022 to September 2022
Answered inbound calls from guest wanting to upgrade their cabin on the ships, book reservations and add the amenities as well. Took large amounts of payments with personal credit cards. certified Pharmacy Technician trainee
Walgreens-Chandler, AZ
November 2021 to April 2022
Data entry. Processing prescriptions. No contact with patient just data entry Data Entry Clerk
Remex Inc.-Scottsdale, AZ
November 2020 to March 2021
Got faxes in my queue and processed into the Mckesson data bate for high end prescription drugs Assembler
TEG Staffing-Mesa, AZ
December 2019 to June 2020
Work in assembly line making diabetic sensors for hospitals patience Etc Customer Service Representative
Concentrix-Tempe, AZ
April 2019 to August 2019
Work with AARP members
Cashier
McDonalds-Mesa, AZ
February 2016 to April 2016
* Trained as a cashier for front of house and doing maintenance
* Managed cashier box during shift and counted box at the end of the shift along with management. Customer Service Representative
Walgreens-Chandler, AZ
April 2013 to December 2015
* Met and surpassed monthly goals set by management resulting in check bonuses.
* Built great rapport with customers which allowed for higher sales in monthly goals.
* Assisted customers with their shopping needs.
* Assisted management in counting cashier register at the end of each shift.
* Experience in managing various departments such as cosmetics & photo lab. Housekeeper
Maid Brigade-Gilbert, AZ
January 2013 to March 2013
* Managed a daily list of homes to visit and complete by the end of the day.
* Was expected to complete each home within a 2 hour window. Customer Service Representative
Kohl's Department Store-Milwaukee, WI
September 2012 to December 2012
* Cashier and jewelry department trained (i.e. change watch batteries, change links, educated in different stones and brands).
* Met goal of selling jewelry set to customer as expected by management.
* Met monthly goal of selling the Kohl's Credit Card.
* Placed special orders for customers.
Education
bakery and pastry (College)
Auguste Escoffier School of Culinary Arts-Boulder-Boulder, CO October 2022 to January 2024
General Education (High School Diploma)
Vincent High School-Milwaukee, WI
2005
Skills
• CSR
• Computer skills
• Microsoft Office
• Organizational skills
• English
• Customer Care
• Dealership experience
• Data entry
• 10 key typing
• Customer Service
• Call Center
• Customer Support
• Clerical experience
• Microsoft Outlook
• Sales
• Medical terminology
• McKesson
• Microsoft Word
• Microsoft Excel
• Team Member
• Phone etiquette
• Travel planning
• Sensors
• Communication skills
• Typing
• Customer service
Certifications and Licenses
Driver's License
Pharmacy Intern License
PTCB Certification
Pharmacy Technician Certification
driver's license
Additional Information
SKILLS
• Good Customer Service
• Detail Oriented & Organized
• Goal driven with sales & incentives
• Works well independently with minimal supervision.
• Professional demeanor
• Works well in team environments
• Takes initiative
Contact this candidate