Computer Science Service Associate

EXPERIENCE

SKILLS

LANGUAGES

+91-913*******

Energetic hospitality professional with hands-on experience at The Golkonda Hotel, Hyderabad, and additional expertise in sales & customer relations at IDFC FIRST Bank. Passionate about creating memorable guest experiences, driving customer satisfaction, and contributing to efficient hotel operations. Seeking an opportunity to grow with a reputed hotel in Kuwait.

ABOUT ME

EDUCATION

Computer Science and Engineering

Studied computer science basics and developed strong problem-solving and teamwork skills. 2018 - 2020

Intermediate

Guest Service Associate

Managed guest check-in/check-out and handled reservations, ensuring seamless experiences.

Coordinated with housekeeping to maintain room readiness. Addressed guest concerns proactively, achieving high satisfaction scores. Supported banquet setups and events, maintaining quality service standards. Sales Executive – Finance

Built strong client relationships, achieving and exceeding sales targets. Strengthened communication and persuasion skills through daily client interactions. Coordinated with teams for smooth delivery of financial products. Jan 2022 - Mar 2023

The Golkonda Hotel,

Hyderabad

Sep 2023 - Present

IDFC FIRST Bank,

Bhimavaram

English • Telugu • Hindi

Sales & Client Relationship Management

MS Office (Word, Excel, PowerPoint)

Fast Learner & Adaptable

Guest Relations & Customer Service

Front Desk Operations

Event & Banquet Coordination

*******************@*****.***

West Godavari, Andhra

Pradesh, India

CHANTI KHANDAVLLI

Hotel Guest Services & Sales Professional

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