Front Desk Receptionist

Linda Graves

: 832-***-****: *****.**********@*****.***

PROFESSIONAL SUMMARY

HIGHLY ORGANIZED FRONT DESK RECEPTIONIST WITH EXEMPLARY MULTITASKING, TIME MANAGEMENT AND CUSTOMER SERVICE SKILLS. RESPONSIBLE PROFESSIONAL WILLING TO GO EXTRA MILE TO ASSIST OTHERS WITH PROBLEM SOLVING.

Education

TYLER JR. COLLEGE

CERTIFCATE IN DENTAL ASSISTING

1976

Experience

10/2024 to 06/2025

Ageing Consultant with Eassist

This was a temporary position to clean up past due claims under Deca.

09/2011 TO 02/2020

Front Desk receptionist Champions Dentistry, Spring, Tx

Greeted patients at front desk and engaged in pleasant conversations while managing check in process.

Answered multi-line phone system to respond to inquiries and transferred calls to correct department

Consults with patients concerning treatment plans and financial arrangements

Verified dental insurance benefits and billed claims to Dental carriers.

Followed through with insurance carriers for reimbursement.

04/1996 to 07/2011

Insurance Billing, Dr. Wright, Clio, MI

Verified Insurance, Billed Insurance, Consult on treatment plans and financial arrangements.

Followed through with Insurance carriers for reimbursements of claims

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