Business Development Financial Services
Resume:
Jimmy P. Johnston
n Doral, FL *****
n *************.****@******.***
LinkedIn Profile
Professional Summary
Dynamic and results-driven sales and banking professional with extensive experience in financial services, client relationship management, and business development. Proven track record in increasing revenue, optimizing customer satisfaction, and driving strategic sales initiatives. Adept at problem-solving, team collaboration, and exceeding performance targets. Bilingual in English and Spanish. Core Competencies
• Sales & Business Development
• Customer Relationship Management
• Banking & Financial Services
• Strategic Marketing & Sales Campaigns
• Problem Solving & Conflict Resolution
• Cash Handling & Teller Operations
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Bilingual: English & Spanish
Professional Experience
Client Solutions Specialist
PNC Bank, NA Remote, FL 2018 – Present
• Develop and maintain strong client relationships to promote long-term business growth.
• Provide customized solutions to improve client conversion rates and market share.
• Manage customer inquiries and resolve issues efficiently.
• Conduct high-volume outbound calls to engage potential clients. Personal Banker Officer
Ocean Bank Doral, FL 2017 – 2018
• Assisted clients with financial services, including deposit accounts, bonds, and securities.
• Increased branch production and revenue by consistently exceeding sales targets.
• Provided excellent customer service and financial consultation. Direct Sales Officer
Oriental Bank Puerto Rico 2009 – 2017
• Developed and executed marketing strategies to drive financial product sales.
• Advised high-net-worth clients on investment opportunities and risk analysis.
• Processed mortgage applications, personal loans, and financial transfers. Head Teller
Citibank Miami, FL 2008 – 2009
• Managed cash transactions while ensuring accuracy and compliance with banking regulations.
• Assisted clients with account services, loan applications, and issue resolution.
• Provided exceptional customer service and financial guidance. Education
Bachelor of Science in Economics
University of Guayaquil - Ecuador 1990 – 1995
Key Achievements
• Generated over $1,000,000 in revenue within a three-month period.
• Developed and executed strategic marketing campaigns targeting professionals in accounting, law, and medicine.
• Consistently exceeded sales and customer service goals, leading to career advancements. Technical Skills
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• CRM & Sales Analytics
• Financial Advisory & Banking Services
Contact this candidate