Customer Service Social Media

Work Experience

Custodian - November ****-September 2025 - Huston-Tillotson University, Austin, TX

●Maintained routine cleanliness and sanitation of various facilities, performing routine cleaning tasks such as vacuuming, mopping, and dusting in offices and common areas.

●Provided setup and breakdown for special events, including graduation, sports, and presidential addresses.

●Helped with waste management and recycling, promoting environmental sustainability within the workplace.

●Collaborated in close quarters with other team members, working systematically to achieve set goals.

●Maintained and organized personal equipment, keeping an adequate level of stock.

●Provided excellent customer service by addressing facility-related inquiries and concerns from staff, students, and parents.

Beautician - March 2016-October 2023 - Harare, Zimbabwe

●Delivered high-quality beauty treatments and services to diverse clientele, including manicures, pedicures, eyelashes, and makeup application.

●Managed the business operations, including payroll, bookkeeping, training, and personnel decisions.

●Established strong client relationships, including repeat clientele, through exceptional customer service and personalized treatment.

●Built and maintained a social media presence to attract and maintain relationships with customers.

●Trained in a variety of beauty techniques, including coloring, cuts, hair and eyelash extensions.

●Strong organizational skills, adept at managing scheduling, inventory, and maintaining a clean and hygienic workspace.

Languages

English

Shona

Ndendele

Education

Loreal Institute Beauty Therapist College, Johannesburg, South Africa (Graduated 2016)

Glen Noarah High School, Harare, Zimbabwe (Graduated 2008)

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