Tremendous Butler
+1-281-***-**** ************@*****.*** Katy, TX 77494
WORK EXPERIENCE
Driver / Courier, Mobile Script
October 2024 - Present
• Implemented effective time management strategies to optimize daily operational efficiency.
• Designed efficient route plans to ensure timely and cost-effective delivery of packages.
• Executed prompt and accurate package deliveries while maintaining high customer satisfaction.
• Performed regular vehicle maintenance checks to ensure safety and reliability of transportation. Non-medical Driver, ABC Medical/ Healing Rides
October 2023 - June 2024
Part-time driver picking up ambulatory and wheelchair patients dropping them off to their doctors appointments or taking them to the pharmacy.
Delivery Driver Courier, Data Rush
August 2021 - October 2023
Travel from destination to destination for pick ups and deliveries around Houston and sometimes out of town such as Louisiana, Alabama, Austin, Dallas, Corpus Christi, etc.I have also picked up labs for the client Methodist hospital as well as Memorial Herman Hospital. I also picked up deliveries for hospital pharmacies. Customer Finanicial Representative, Percepta
March 2021 - December 2022
Accept inbound calls working case by case
• Ensured data entry accuracy by meticulously verifying and updating records in the company database.
• Facilitated effective client communication by addressing inquiries and delivering timely updates on service offerings.
• Resolved issues efficiently by identifying problems and implementing effective solutions to enhance customer satisfaction.
• Managed customer accounts diligently, ensuring all client interactions were documented and followed up promptly.
• Applied financial solutions expertise to analyze client needs and recommend customized financial products and services. Customer Service Agent, Xerox
February 2018 - August 2020
Accepting inbound calls, upgrading customer plans, explaining their bills, adding phone lines to their account (upselling). Transfer calls that was out of my scope of training.
EDUCATION
University of Phoenix-Arizona
2012-2016
Diploma, Psychology
Northwood High School
2002-2005
Diploma
SKILLS
Call Center Customer Support, Courier Driver, Data Analytics, Inventory Control, Package Delivery, Passenger Service, Post Graduate Education, Quality Assurance, Warehousing CERTIFICATION AND LICENSES
Driving License
Food Handler's License and TABC License
Food Handlers
Security
Valid Driver's License
CPR and First Aid Certification 2024