Customer Service High School
Resume:
Josselyn Dominguez **** X St, Unit *, Sacramento,
CA 95818
**.***.*********@*****.***
EXPERIENCE
suzie’s, Sacramento— Sales shift lead
July 2024 - PRESENT
● Delivered exceptional customer service in a high-discretion retail environment, ensuring a comfortable and respectful experience for a diverse clientele.
● Processed transactions, managed inventory, and handled merchandising with attention to privacy, safety, and store policies.
● Maintained expert-level product knowledge to assist customers in making informed purchasing decisions across a broad range of wellness and lifestyle products.
Starbucks, Rancho Cordova — Barista
August 2021 - September 2024
● Prepared and served a variety of coffee beverages, including espresso drinks, drip coffee, and specialty drinks, while adhering to quality standards.
● Provided excellent customer service by greeting customers, answering questions, and ensuring a positive experience.
● Managed cash registers, maintained inventory, and trained and mentored new baristas.
Tha Car Clinic, Rancho Cordova — Manager
June 2020 - February 2023
● Supervised and managed day-to-day operations of a busy mechanic shop, ensuring smooth workflows and a high level of consumer satisfaction.
● Directed a team of 12 mechanics and service staff, overseeing their tasks, providing training, and maintaining productivity.
● Handled customer inquiries, provided estimates, and ensured timely and accurate communication about repairs and services. EDUCATION
Walnut Wood High School,Rancho Cordova — Diploma
2017-2021
SKILLS
Managing Experience
Bilingual
Fast learner
Great with costumer Service
Excellent at time management
Highly Organized
Excellent leadership
Great with multitasking
Money handling experience
Barista experience
Inventory experience
Resourceful
Food handling Experience
LANGUAGES
1.Spanish (fluently)
2.English (fluently)
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