Support Worker Personal

Emily Betts

416-***-**** ********@*****.***

RELEVANT SKILLS

-Flexibility to adjust to different environments and situations, whether it involves working with diverse populations or people.

-Experience in providing exceptional service to clients, including addressing their inquiries, and concerns and providing education on animal care.

-Capacity to understand and respond to the needs and emotions of both people and animals.

-Developed the ability to assess individual tasks. Facilitating decision-making and enhancing the desired outcomes.

-Identifies different ways to approach problem-solving. Overcomes challenges and willingness to learn from complex issues.

-Capability to collaborate with colleagues, clients, and other professionals to achieve common goals.

Willingness to work with individuals of varying abilities and temperaments.

EDUCATION

Personal Support Worker Certificate

January - August 2024

Durham College, Oshawa, ON

-Honour Roll

-Studied PSW Foundations, Mental Health Challenges, Pharmacology

-Long-Term Care & Community Care Practicum

Travel and Tourism Diploma

Sept 2013- June 2015

Seneca College, Toronto, ON

-Studied Tourism Marketing, World Destinations, Career Planning

-Educational cruise to the Mediterranean for on-site implementation of learning practice

-Travel Industry Council of Ontario Certification

Veterinary Medical Office Administration Certificate

Sept-June 2005-2006

Ridgetown College, Ridgetown, ON

-Studied Anatomy, Medical Terminology, Veterinary Software and Front Office

-Practical experience included care and maintenance of the campus animal population

-Clinical placement in a 30+ employee practice

RELEVANT EXPERIENCE

Adult Day Program in Uxbridge: aided and supported participants of the ADP and their families

Glen Hill Terrace: assisted with activities of daily living

Nova’s Ark: gained hands-on experience working with various people of all ages who have developmental disabilities

ADDITIONAL EXPERIENCE

Personal Support Worker

Nov 2024-Present

Nurse Next Door

School Bus Driver for Special Needs Students

May – Dec 2023

First Student, Inc.

CERTIFICATES AND AWARDS

Public Health Ontario (IPAC) Modules Jan 2024

Durham College Jan-May 2024

Accessibility for Ontarians with Disability Act

Workplace Violence and Harassment Prevention

Worker’s Health and Safety Awareness in 4 Steps

Workplace Hazardous Materials Information Systems

Facilitating Effective Eating in Dysphagia

Canadian Remote Access for Dementia Learning Experiences+

Gentle Persuasive Approaches in Dementia Care

Standard First Aid and CPR – Lifesaver 101 Feb 2024

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