SR
STELLA ROBERTS
**************@*****.*** Washington, DC 20002
Talented and focused individual with trusted experience in home sitting, restaurant settings, and retail. Dedicated to providing excellent service and a personable experience by exceeding customers' expectations and upholding standards of service.
Time Management
Fast Learner
Attention to Detail
Organization
Cultural Awareness
House and Pet Sitter Greater Seattle Area,
WA
Self Employeed
07/2021 - Current
Follow specific food and water schedules for both plants and animals. Communicate professionally with owners via text, email, or call. Perform light cleaning duties such as dusting, vacuuming, wiping down surfaces.
Swingers Golf Dupont Circle, DC
Buser/Assistant Food Runner
03/2025 - 07/2025
Reset and cleaned tables quickly to prepare for new customers. Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Helped deliver food in a timely manner, with proper glove use. Nordstrom Rack Kirkland, WA
Sales Associate
10/2023 - 01/2024
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge. Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
BJ's Restaurant & Brewhouse Redmond,
WA
Hostess
11/2022 - 06/2023
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Checked in with servers to confirm preparedness before seating customers. Greeted customers warmly upon arrival and answered customer questions about hours, seating, and menu information.
Gap Inc Redmond, WA
Sales Associate
07/2020 - 09/2022
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Used in-store system to locate inventory and place special orders for customers.
Professional Summary
Skills
Work History
John L. Scott Bellevue, WA
House Cleaner
01/2018 - 06/2021
Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items. Howard University Washington, DC
Bachelor of Arts in Political Science
Bellevue College Bellevue, WA
Associate of Arts in Cultural Studies
Education