Data Entry Case Management
Resume:
Waller, TX
*********@*****.***
Autry Matthews
Objective To obtain a position with an agency that provides a diverse and
challenging work environment as well as career advancement
opportunities.
Education 1992-1996 Texas Southern University Houston, TX
Bachelor of Science in Sociology
1996-1999 Texas Southern University Houston, TX
Master of Urban Sociology
Work experience 2006-Present Harris County Houston, TX.
Juvenile Probation Officer- Intake/Division
Duties include case management, processing intakes, completing--
paperwork, interviewing families to obtain social history information, report writing, making recommendations for Detention Hearings, and communicating with law enforcement, schools, placements, mental health professionals and other agencies. Maintaining documentation on juveniles regarding various programs to provide support and referral resources to the families.
2010-2013 Health & Human Services Houston, TX
Texas Works Advisor III (Supplemental Income)
Worked with clients receiving Food Stamps, TANF, and Medicaid from
the State of Texas. Utilizing state computer and paper filing systems to
determine eligibility for services. Daily interaction with clients, working to resolve client concerns within the Health and Humans Service
Commission. Other responsibilities include case management,
customer service, interviewing, investigating, screening, and completing
administrative tasks.
1995-2024 Houston ISD Houston, TX
Substitute Teacher/ Associate Teacher (Supplemental Income)
Duties include teaching, guiding, and disciplining children of various ages.
Implementing lesson plans, maintaining documentation of children’s
work, progress, and behavior, classroom management, counseling,
and daily communication with parents and other faculty.
2003-2006 Harris County Houston, TX
Juvenile Detention Officer
Duties included supervising daily living activities of assigned youth at
all times, crisis intervention, conduct inventory for intakes and releases, transport youth to visitation, court, and other appointments as needed, and maintain a safe and secure environment for children and staff.
2002-2004 Gulf Shores Academy Houston, TX
Teacher
Duties included developing and implementing lesson plans, maintaining
attendance records, classroom management, and documenting
students’ work, progress, and behavior. Communicating with
students, parents, and faculty.
1994-1998 Compaq Computers Houston, TX.
Production Operator
My duties included working on an assembly line as an operator using various component parts to assemble motherboards. Input serial numbers to create composite labels, test hard drives and media to ensure satisfactory functioning, and package and transport materials to various work stations within the warehouse. Check and maintain inventory for processing jobs.
1996-1998 Texas Southern University Houston, TX
Office Assistant-Police Department
Duties included working as a PBX operator, filing, research, data
entry, sending and receiving faxes, and shipping/receiving office
packages. Working with Microsoft Office Suite including excel,
access, and outlook. Providing support services to employees in the
department.
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