Customer Service Support
Resume:
JENIELYN B PARAJAS
PROFILE
Communicative customer service professional motivated to maintain customer satisfaction and contribute to the company success. History managing large amount of inbound calls and sustaining satisfactory relationship with customers. Offer skills with CRM system paired with
CONTACT
PHONE:
EMAIL:
***************@*****.***
HOBBIES
Baking
Watching Korean drama
Playing video games
Cooking different food
EDUCATION
University of Rizal System-Cainta Rizal
June 2000- March2004
Bachelor of Secondary Education
Major in General Science
WORK EXPERIENCE
Company name: Alorica Taguig Kalayaan
Position: CSR
Dates: March 30 2022- March 17 2023
Responsibility
Promoted customer satisfaction by resolving problems with knowledgeable and friendly services.
Answered incoming calls and emails, providing frontline customer support or assistance with product and services transactions
Remain calmed and professional in stressful circumstances and effectively diffused tense situations.
Answer inbound calls, and email to facilitate customer service.
Company name: Innolux Taiwan
Job title: Factory worker
Dates: May 31, 2011 to May 31 2014
Responsibility
Check the glass panel and separate them according to their grade
Check the glass panel if its good need to be put in the box and sealed properly
Company Name: AUO Optronics Taiwan
Job title: Factory worker
Date: September 16 2018 to December 4 2010
Responsibility
Check the glass panel and separate them according to their grade
Check the glass panel if its good need to be put in the box and sealed properly
SKILLS
Customer Service
Staff Training
Report Transaction
Customer Consulting
Consultative Sales
Contact this candidate