Senior It Infrastructure

Name - Mounir Boulkenafet

Nationality- Algerian

Date of Birth- 20/07/1980

Total Experience- 17 Years

SUMMARY

Senior IT Administrator with [17] years of experience in managing IT infrastructure, system administration, and network security.

Expertise in Windows & Linux servers, cloud computing, virtualization (VMware, Hyper-V), and cybersecurity best practices. troubleshot complex IT issues, optimizing system performance, and ensuring business continuity. Project management with a proven ability to oversee IT operations, implement security policies, and enhance IT efficiency.

staying updated with emerging technologies to drive innovation and operational excellence.

EDUCATION

Kasdi Merbah University Ouargla, Algeria

Engineer of Computer Science, 2006

DEUA of Computer Science, 2003

BACCALAUREATE DIPLOMA 1999

TRAINING

ICT TOWERS January 2023

RedHat Enterprise Linux Administration

ICT TOWERS January 2023

Windows server 2019 Administration

ICT TOWERS MARCH 2022 Implementing and administering Cisco solutions CCNA CISCO SYSTEMS JUNE 2014

Implementing Cisco Ip Routing and switching and TShoot (CCNP) CISCO SYSTEMS JUNE 2014

ICND1 and ICND2 UNIDEES JUNE 2023

Messaging security solution Forti Mail

UNIDEES JUNE 2023

Solution de sécurité

Symantec SEPM, EDR, DCS

DELL EMC July 2020

VxRail Administration

Training Course Dell Technologies.

WORK EXPERIENCE

OC BMS, (SH, CEPSA) Hassi Messaoud, Algeria APR 2014 – CURRENTLY SENIOR IT Administrator

MAY/2020 to till date

Key responsibilities:

System Administration:

Install, configure, and maintain Windows/Linux servers including physical and virtual servers.

Manage Active Directory, Group Policies, and user access control.

Monitor system health, troubleshoot server issues, and ensure uptime.

Perform data backups, disaster recovery, and system security updates.

Implement and manage virtualization technologies (VMware, Hyper-V).

Work closely with IT Support and Network Engineers to maintain IT infrastructure.

Daily monitoring of system performance, identify issues, and resolve or escalate problems to ensure maximum uptime and performance.

Plan and coordinate System Upgrades and Patch Management.

Verifying completion of scheduled jobs such as backups (Veembackup, backup exec backup, and avamar).

Good Experience with NAS/SAN Storage infrastructure Participate in IT projects related to system upgrades, migrations, and new technology implementations Network Engineer

SEPT/2017 – MAY/2020

Key responsibilities:

Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs.

Monitor network performance and optimize for speed, security, and reliability.

Manage LAN, WAN, VLANs, and wireless networks.

Implement and maintain network security measures (firewalls, intrusion detection).

Collaborate with System Administrators to ensure seamless connectivity. IT Support Engineer

APR/2014 – Sept 2017

Provided Level 1 and Level 2 technical support for end-users.

Troubleshot hardware, software, and network connectivity issues.

Installed and configured Windows/Linux operating systems.

Managed Active Directory, Office 365, and email systems.

Maintained printers, scanners, and other peripherals.

Documented troubleshooting steps and IT policies for user reference. NSC MAGHREB Hassi Messaoud

IT Technical Support Engineer

NOV/2008 – APR/2014

Key responsibilities:

Install and configure appropriate hardware and software and functions according to specifications.

Ensure security and privacy of networks and computer systems.

Provide orientation and guidance to users on how to operate new software and computer equipment.

Assist users with any queries related to troubleshooting.

Writing IT Policies and Procedures.

Configure and Manage windows server 2008 Enterprise and Cisco network devices

(Cisco switches. Routers & Aps).

Providing remote accesses support.

Server maintenance tasks - active directory and exchange user accounts.

Create, change, and delete user accounts per request.

Repair and recover from software failures. Coordinate and communicate with impacted team, and clients.

File Maker Database Management.

HARD SKILLS

IT Infrastructure Management

Experience with Windows

Server & Linux administration

Experience of virtualization, storage solutions, and backup systems.

Proficiency in network administration, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN.

Familiarity with Active Directory, Group Policy, and other directory services.

Knowledge of Cisco, Juniper, Dell, or similar network hardware.

Knowledge of routing protocols (BGP, OSPF, EIGRP).

Knowledge of firewall security and VPNs (Cisco ASA, Fortinet).

Networking Training (CCNA, CCNP)

IT Support & Troubleshooting

SOFT SKILLS

Advanced Troubleshooting & Problem-Solving.

Strong Communication & Collaboration

Leadership & Team Management

Decision-Making under Pressure.

Mentoring & Knowledge Sharing.

Adaptability & Continuous Learning

Strategic Thinking & IT Planning

Customer-Oriented Support.

Time & Task Management –. Security & Compliance Awareness

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