Graphic Designer Customer Service

Safaa Nefzaoui

NW ***st Ter #****, Pembroke ****

Pines, FL

*****-****

**********@*****.***

uxfol.io/68029df1

804-***-****

Creative and versatile Graphic & UX/UI Designer

with a strong background in hospitality and

customer service. Passionate about blending artistic design skills with exceptional client experiences, especially in beauty, fashion, and lifestyle industries. Highly adaptable and multilingual, with a focus on creating visually appealing designs and memorable

user experiences.

Adobe Creative Suite

Figma, Adobe XD, Sketch

Branding & Marketing Design

UX Research & Prototyping

Hospitality & Guest

Skills

About Me

Contact

Graphic Designer UX/UI Designer Hospitality &

Customer Service Professional

Managed guest check-ins/check-outs and payments while providing exceptional service.

Handled guest concerns promptly and maintained front desk operations efficiently.

Guided customers with skincare and beauty selections to boost sales.

Supported marketing initiatives and customer engagement. Created branding and visual content strategies for client businesses.

Improved online engagement through consistent, high-quality design.

Experience

Education

Bachelor’s Degree in Graphic Design & Virtual Arts Master’s Degree in Fine Arts and Research

UX/UI Design Certification – Careerist.com

Influencer’s Assistant Certification – SociallyAmbitious.com Front Desk Agent –

Marriott International - Moxy Shamin Hotels 2024 - Present Sales Associate – L’Occitane January 2023 - July 2023 Graphic Designer & Social Media Manager

– Freelancer 2023 - 2024

Bartender / Waitress /Host

Fall line, Marriott International, Richmond VA July 2023 - 2024 Delivered high-quality guest service in a fast-paced dining environment.

Maintained compliance with health and safety standards. Graphic Designer & Account Manager

– Vistaprint, Cimpress 2019 - 2023

Designed marketing materials including logos and business assets.

Managed client accounts ensuring timely delivery and satisfaction.

Languages

English, French, Arabic

Hobbies

Makeup · Skincare · Fashion · Creative Design

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