It Operations Systems

Location:

Louis Trichardt, Limpopo, 0920, South Africa

Salary:

6500

Posted:

October 05, 2025

Contact this candidate

Resume:

RABELANI KENNEDY MABATA

Makhado Sinthumule Ha magau stand 566 0920

076******* *******.****@*******.***

OBJECTIVE

Personable and technically proﬁcient individual with solid understanding of IT systems and troubleshooting methodologies. Well-versed in hardware and software diagnostics, alongside network conﬁguration and maintenance. Aiming to contribute to seamless IT operations and user satisfaction through effective problem- solving and support.

EXPERIENCE

Sﬁkele consulting

- 2018

Internship network Technician

Installed and maintained data and voice circuits through routers, switches and WAN devices. Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues. Assisted in the design of eﬃcient network infrastructure for improved data ﬂow and communications. Collaborated proactively with IT managers for planning budgets based on identiﬁed needs and requirements for network enhancements.

Contributed to cost-saving initiatives by identifying opportunities for consolidating hardware resources within the network infrastructure.

Performed routine maintenance tasks on servers, switches, routers, and other networking equipment for optimal functionality.

Enhanced network performance by troubleshooting and resolving connectivity issues. Supported IT team in the successful implementation of network upgrades, ensuring minimal downtime. Maintained thorough inventory records of all networking equipment within the organization leading a precise asset tracking process.

IT Naledi Solutions

2019 - 2022

IT Technician

Set up PCs, projectors, and microphones for use in video conferencing rooms. Maintained oﬃce PCs, networks and mobile devices.

Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type. Established, repaired and optimized networks by installing wiring, cabling and devices. Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems. Conﬁgured systems according to prescribed software and hardware frameworks. Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly. Streamlined IT support processes, resulting in increased productivity within the department. Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.

Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.

Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.

Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web. Fostered collaboration across departments, integrating IT solutions that enhanced overall productivity and communication.

Installed, conﬁgured and maintained computer systems and network connections. Diagnosed and troubleshot hardware, software and network issues. Conﬁgured and tested new software and hardware.

Conﬁgured hardware, devices, and software to set up work stations for employees. Monitored system performance to identify potential issues. Tek Group

2024 - Until

IT Technician

Used ticketing systems to manage and process support actions and requests. Managed high levels of call ﬂow and responded to technical support needs. Diagnosed and troubleshot hardware, software and network issues. Installed, conﬁgured and maintained computer systems and network connections. Conﬁgured hardware, devices, and software to set up work stations for employees. Removed malware, ransomware, and other threats from laptops and desktop systems. Monitored system performance to identify potential issues. Conﬁgured and tested new software and hardware.

Installed and conﬁgured operating systems and applications. Responded to customer inquiries and provided technical assistance over phone and in person. Researched and identiﬁed solutions to technical problems. SKILLS

Voip installations and conﬁg

PC component diagnostics and replacement

TCP/IP

Microsoft 360

LAN/Wide-area Networks installation

Videoconferencing install and conﬁg

Cctv installation and maintaince

installations and Software diagnosis and upgrade

Network Installation and faulty connections, device installations and conﬁg EDUCATION

damelin

diploma information technology

LANGUAGE