Customer Service Shipping Department
Resume:
PHIOANH TRAN
*** ******* **, ******, *****, TX (US)
*************@*****.***
PROFESSIONAL SUMMARY
Self motivated professional with record of strong organizational skills and time management. Consistent recognition for exceeding customer service and providing high quality production.
EXPERIENCE
Packaging Assembly I, Enovis Surgical Manufacturing my duties is to verify and inspect parts from the metal shoulder, knees, and elbows that we make for hospitals and VA patients by looking at the boms paperwork to make sure the numbers, codes, and parts are in place without dents, chips, or missing parts. after that, we would log into system for each box we inspect & verify and then all goes to QA for final inspection before we sent to the shipping department to package and ship out. Feb. 2024 - Present
Austin, Texas
Manufacturing Tech / Packaging Tech, ICU Medical Inc I would visible check the IV's bags to make sure there is no leaks, overflowing or detamination on them; then we would pack them in boxes and have them run through the shipping department. I would sometimes operate the machine to product the IV's bags to come down the convere belt so we can check & box them up for shipment. Jan. 2022 - Feb. 2024
Austin, Texas
Manufacturing Tech II/ QC II, Adecco/Applied Materials-SMG HeadSmart Unit
• Performing teardown on all types of customer's carriage heads. Inspecting and clean dis- assemble parts to ensure qualities of Re-usable parts Working responsibilities and efforts to meet on a timely matter of Customers commit dates. June. 2020 - Jan. 2022
Austin, Texas
Dr's Of Optometry Customer Service
• I would greet patients at the front counter and sign them in with their paperwork all filled out
• then would verify their insurance card for Vision coverage. Once it's done
• I would scope them to get them ready to see the doctor. After they are done being seen
• I would help them pick out the frame and check them out. I would also do data entry and file back. Sometimes
• I would have to call insurance companies to verify their eligibility. July. 2017 - September. 2019
Westminster, California
February. 2016 - March. 2017 Safety Clerk III, Texas Department Austin, Texas
• I would verify to see if they brought all their paperwork to getting their Driver License or ID card
• take their picture
• their payment. Sometime would set up the computer so they could take their written test and would translate too.
Tarrant County WIC Dept GOC Clerk III
• I would interview clients and process their paperwork into the system to see if they quality for WIC program
• file their cases back
• and would translated heavy phone calls over the phone
• at the front counter.
April. 2008 - October. 2011
Arlington, Texas
Arlington Municipal Court Deputy Court Clerk II
• I would research in Jems system to research docket citation cases to see status of customer citations
• helped them set up payment plans
• court date to see the prosecutor or judge
• pull/file dockets back
• and would collect their payment. Also heavy translation in the courtroom
• front counter
• over the phone
• and sometimes at the jail place.
September. 2002 - March. 2008
Arlington, Texas
EDUCATION
Certificate :Medical & Dental Assistant
• Professional Career Institute, Atlanta, Georgia Jan. 2001
• McCallum High School,
assembly, manufacturing, Quality Control &
Clerks
judge
Mainframe
SKILLS
Expert
Expert
Expert
English
Vietnamese
LANGUAGES
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