It Support Help Desk

Emmanuel Mutethia Baariu

Nairobi, Kenya

Phone: 074*******

Email: ***********@*****.***

Professional Summary

Motivated and personable individual with hands-on experience in IT support and strong communication skills. Known for being a quick learner, dependable team player, and excellent at handling interactions.

Education

Diploma in Information and Communication Technology (ICT) - Kisii National poly Kenya Certificate of Secondary Education (KCSE) 2021 Kenya Certificate of Primary Education (KCPE) 2017 Work Experience

IT Help Desk Intern

Coast General Hospital – September 2023

Assisted staff with basic IT troubleshooting and support. Maintained accurate records of technical issues and solutions. Supported internal communication systems and user access. CCTV Installations, monitoring, and maintenance.

Skills

Strong verbal and written communication

ICT skills (basic troubleshooting, system support) Cctv installation

Excellent interpersonal skills

Quick learner and adaptable

Team-oriented and customer-focused

Languages

English (Fluent)

Kiswahili (Fluent)

Interests

Technology

Learning new skills and system.

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