Civil Engineering Customer Care

ASMA SULTANA

Des Plaines, IL 224-***-**** ****.********@*****.***

B.E. in Civil Engineering – Osmania University, Hyderabad, India (2013)

Objective

Motivated and friendly individual with strong communication skills in English and Urdu, seeking an entry-level Customer Care Representative role. Known for being patient, professional, and eager to learn. Committed to ensuring customer satisfaction and creating a positive experience with every interaction.

Skills

Fluent in English and Urdu

Excellent verbal and written communication

Active listening and conflict resolution

Polite, patient, and empathetic demeanor

Basic computer and typing proficiency

Multitasking in fast-paced environments

Strong organizational skills and punctuality

Education

Bachelor of Engineering – Civil Engineering

Osmania University, Hyderabad, India Graduated: 2013

Volunteer Experience

Event Host – Community Annual Competition

Des Plaines, IL – 2023

- Hosted and organized a local annual event with multiple teams and attendees

- Handled announcements, coordinated activities, and ensured smooth event flow

- Showcased leadership, teamwork, and strong public speaking skills

Languages

English – Fluent

Urdu – Fluent

Availability

Available immediately for full-time or part-time roles

Open to flexible schedules including evenings and weekends

Contact this candidate