DIRECTOR

Don P. Lund

435-***-**** Heber City, Utah ***********@*****.***

Professional Summary

Dedicated team player motivated to maintain customer satisfaction and contribute to company success. Positive and self-motivated with superior inter-personal skills as well as highly functional in a fast-paced environment. Able to learn and comprehend new systems and methods quickly. Seeks new challenges and opportunities for professional growth and advancement. Skills

Professional Excellent Communicator Team Player

Competent Superb Customer Service Detail Oriented

Positive Attitude Quality Presentations Ethical

Problem Solver Self-Motivated Accountable

Pleasant Manner Stable Prepared

Work History

Have traveled to and worked in 97 countries multiple times. National Account Manager

Hertz RAC, – Seattle, WA, Anchorage AK 1976 - 1978

• Boeing Aircraft Corp

• State of Alaska, all Locations

Flight Attendant

Pan American World Airways, Seattle, WA, 1978 - 1982

• Greeted and executed superior customer service to all travelers

• Assist in making flights comfortable and stress free for passengers Director of Group Sales

Morris Travel, Salt Lake City, Utah, 1982 - 1992

• Oversaw all logistics of group travel – Air, Hotel, Transport, F&B, Sightseeing, Entertainment

• Successfully responded to customer inquiries, RFP, Conducted Presentations CEO / Chief Execute Officer

Castle Travel Group INC, Salt Lake City, UT, 1992 – 2020

• Oversee all aspects of company operations

• Ensure compliance of contract terms and conditions

• Plan all aspects of travel, including required logistics for air travel, ground travel, housing, meals, entertainment and safety for customers from beginning to end

• Customer base from corporate groups ranging in size from 10 persons to groups of one thousand 2015-2025 Various Employers / Talisker Club 2022 – Current

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