Customer Service High School

Rajpreet Mand

Burlington, NJ *****

*************@*****.***

609-***-****

Professional Summary

I am looking for a challenging position at a growth-oriented firm, which will allow me to both utilize and further develop my skills.

Willing to relocate to: New Jersey

Work Experience

Supervisor

B&H Photo Video-Florence, NJ

July 2018 to September 2025

Receiving Department Supervisor July 2018 – September 2025

- Supervised and trained staff, overseeing dock unloading, parcel processing, and station receiving.

- Managed vendor communications, email correspondence, and internal coordination to resolve issues.

- Oversaw safety compliance and checklist procedures, ensuring a safe and organized workspace.

- Used Citrix and UNIX systems to manage inventory and track shipments.

- Mastered every aspect of the receiving department, serving as a go-to expert for process improvements.

Dunkin’ Donuts – Burlington, NJ

Manager 2004 – 2018

- Managed daily store operations, including scheduling, inventory, and cash handling.

- Supervised and trained employees to deliver excellent customer service and operational performance.

- Ensured safety and policy compliance while improving team productivity.

- Delivered consistent results in a high-volume, fast-paced environment over 14 years. Education

According certification (High school diploma or GED) Burlington Township-Burlington, NJ

September 2006 to June 2010

Accounting certification

High school diploma or GED

Skills

• Multitasking

• Computer operation

• Typing

• Put-away (1 year)

• Workplace health and safety regulatory compliance

• Customer relationship building

• Microsoft Outlook

• Training & development

• Payroll

• Warehouse supervisor experience

• Inventory Control

• Shipping & receiving

• Warehouse experience

• Unloading

• Outside sales

• Computer skills (5 years)

• Load & unload

• Leadership

• Budgeting

• Manufacturing company experience

• Sales

• Pallet jack

• Cash handling - Cash handling experience (11-15 years)

• Team building activities (5 years)

• Supervising Experience

• Microsoft PowerPoint

• Basic math

• Data entry

• Warehouse logistics management

• Applied Behavior Analysis

• Manufacturing

• Microsoft Excel

• Shift Management

• Weight handling in the workplace

• Interviewing

• Store Management Experience

• Safety regulations

• Accounting

• Excel data analysis

• Materials handling

• Time management

• Microsoft Word

• Customer service (10+ years)

• Communication skills (2 years)

• Mobile devices

• Workflow management (operations management method)

• Scheduling (5 years)

• Safety standards in production

Languages

• English

Certifications and Licenses

TWIC Card

Driver's License

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