Data Entry Customer Service

Jessika McKown

***** ********** **. ******, ** **386 346-***-**** *******@*****.***

Experience

MARCH 2016 - APRIL 2017

PGX Accessioner ESA Labs The Woodlands, TX

Accession DNA, LDL, ALLERGY, and WELLNESS samples. I handled blood, saliva, and urine samples, verified insurance, spoke with clients to resolve issues that came up along the way. Scan and enter specimen details in to lab LIS.

JUNE 2012 - MARCH 2015

Service Representative Laboratory Corporation of America (LabCorp) Houston, TX

Traveled along designated route to Hospitals, Clinics, Dr. Offices, etc. picking up lab samples and delivering supplies. Dealt with customer issues and provided excellent customer service. Returned to lab at the end of shift to deliver and sort samples, completed necessary shift paperwork, and relayed any client news to supervisors.

JUNE 2010 - MARCH 2016

Administrative Assistant/ Custom Ammunition Loader MG Arms Spring, TX

Answered multi-line phones, checked customer's firearms in and out of ATF log books, collected balances on customer's invoices, scheduled shipping pick-ups, maintained QuickBooks accounts payable, accounts receivable, and customer invoices. Also, prepared shooting lists, production schedules, ballistic charts, memos, and loaded ammunition.

MARCH 2011 - NOVEMBER 2011

Assistant Manager Darque Tan, Inc. Houston/Spring, TX

Opened and closed the salon, provided inventory counts at the beginning and end of each shift, made sales and exceeded my sales goals, kept salon up to code, and provided guests with upmost customer service.

MAY 2007 - DECEMBER 2010

Shift Manager Taco Bell Cypress, TX

Opened and closed restaurant, helped schedule shifts, maintain inventory, send in needed inventory orders, ran shift by designing the smoothest work flow by placing employees in their best adaptive positions, kept restaurant up to code, and maintained cash and safe balances throughout each shift.

Qualifications

Management Experience

QuickBooks Experience

Microsoft Word Certified

Microsoft Excel Certified

Microsoft PowerPoint Certified

Medical Field Experience

Proficient in typing and 10-Key Touch

Some Spanish Speaking and Writing

Graduated Klein Collins HS

References can be provided as needed.

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