Cyber Security Project Manager
Resume:
JOEL QUILES GARCIA
*** ****** **, ******, ** ****4
808-***-**** ~ ****.************@****.***
PROFESSIONAL EXPERIENCE:
Cyber Center of Excellence (CCoE) Advanced Individual Training Campus, Fort Gordon, GA
• Senior Training Developer: Led a 50-soldier team and civilians in designing and executing advanced Signal Corps training programs, ensuring Active Duty, Army Reserve, and National Guard personnel mastered cutting-edge IT and cyber operations.
• Cyber Security and Networks Instructor: Primary soldiers’ leaders in charge of educating, training, selecting, and mentoring all new US Army Communicators / Signal Soldiers who have just graduated from basic training and are in the complex transition process from civilian to military. Teach classes of 20+ service members on a Cisco-accredited curriculum based on the CCNA certification.
15 Oct 2021 – 10 Aug 2022
United States Military Observer Group
• Section Chief: Responsible for all communication services supporting United Nations Peace Keepers deployed overseas in over 131 countries. Mainly oversees automation, IT equipment standardization, maintenance, policy development, and compliance with IT regulations across multiple nations. Managed Iridium cell phones, Shout Nano, and other radio spectrum equipment. Acts as subject matter expert on all services provided by the Joint Service Provider (Pentagon JSP) and DISA. Serves as the unit commander liaison for communication, advice, and decision-making.
11 May 2013- 15 Oct 2021
US ARMY System Performance Office – IT Future Operations NCO/ Fort Belvoir, VA
• Information Analyst; In charge of the Operating Standard Procedures (SOP) of the Unit enterprise structure. Specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving a documented Information Security Management System within the context of the organization's overall business risks. Specifies the requirements for implementing security controls tailored to the specific needs of individual subsidiary organizations. Realization of the security requirements defined in the service level agreement (SLA) and the realization of a basic level of security to ensure continuity of the Unit management.
• Project Manager; As a Future Operations Non-Commissioned Officer- Responsible for leading program management and project management for simultaneous IT infrastructure & Security initiatives. Serve as liaison between Plans/ Future Ops/ Current Operations and Infrastructure teams. Delivering projects on time, within scope, and on budget. Solving project issues and risks
(technical and non-technical) through identification, evaluation, tracking, communication, and mediation. And other business requirements.
• Floating IT Tier: Responsible for managing all Level IT Tier issues, including incident detection, recording, and analysis. Tasks include identifying incidents and root causes, prioritizing resolutions, resolving issues, and sharing relevant data across all parent and subordinate military networks. Adheres to ITIL and COBIT frameworks, follows Unit SOPs, and handles complex inter-metropolitan WAN troubleshooting, assessment, data analysis, and problem-solving.
• Network Defense Officer; Responsible for incident handling/triage, analysis and trends, anti-virus support queries, malware queries, and security vulnerability information dissemination. In addition to being the primary operator for satellite equipment, such as the TAMPA antenna, Hawk Eye, and others. Monitored, assessed, and produced incoming and outgoing communications. Report information provided for evidence of unauthorized or malicious activity and attack; notified relevant personnel and organizations.
TECHNOLOGY SUMMARY:
Certifications:
US Army 25B4O MOS Information Systems Operator/Analyst, US Army 25U MOS Signal Support System Specialist. Qualified with MSCE, CCNA, ITIL v3, COMPTIA Security+, COMPTIA A+, Lean Six Sigma Green Belt. Experienced in US Army Coaching, Electronic Warfare Officer, and Computer Technician. Skilled with Mods-Medpros MedFrame (including HIPAA). Systems:
CISCO, Windows 9X/NT/2000/XP/Vista/7/8/8.1/10, Windows Server 2003/2008/2012/2012 R2, Android 1.X/2.X/3.X/4.X.X/, Shout Nano.
Software:
IsseGuard, MS Office 365, Defense Ready, MS Active Directory, Administration and Network architecture and Configuration, VMware, HyperV, Klass Telecom Switches.
SECURITY CLEARANCE: Active (up to Aug 2030) Top Secret/SCI Clearance
EDUCATION: Master’s Degree in Computer Education
InterAmerican University – Metropolitana
Carr #1 Calle Francisco Sein
Rio Piedras, PR 00919
Bachelor's Degree in Computer Science
InterAmerican University – Aguadilla
Carr. 459 Int. 463
Bo. Corrales Sector Calero
Aguadilla, PR 00605
Associate's Degree in Computer Science
InterAmerican University – Bayamon, PR
500 Carr. Dr. John Will Harris; Bayamon, PR 00957-6257
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