Annie Thompson
***********************@*****.***
Summary
Result focused on leadership with over ten years’ experience in Data Entry, Quality Assurance and Office Assistance with keen emphasis on operational and functional planning, coordination and execution.
Experienced in multi-disciplinary coordination between various divisions, departments, agencies, and representatives.
Effective leader, Quality Assurance Food Processing and Data Entry
Proficient in Windows
Customer service oriented, and extremely organized.
Proficient in 10-Key Operations by Touch
Type 80 wpm
Relevant Experience
Administrative
Tracks service man hours and inputs maintenance and repair logs into automated systems.
Data Entry, type 80wpm and 10key by touch
Prepares electronic and hardcopy documents associated with ordering, receiving and storage of merchandise.
Maintains the accuracy and completeness of data entered for time and attendance records.
Issues, edits and screen for punctuation, grammar, spelling, format for overall correctness.
Routes incoming and outgoing correspondence, reports, information papers prepared by staff offices and external organization to appropriate departments; follows up on work in progress to ensure timely reply or action.
Procures general office supplies and equipment to support program goals and objectives.
Produces various reports, data tools, and memos.
Responds to customer inquires and complaints; displaying excellent customer relation; responds to telephonic questions and directs customers to appropriate avenues for resolution.
Computer Usage
Inputs personnel and maintenance data into various databases.
Proficient in Microsoft office automation software to include Word, Excel, PowerPoint .
Customer service oriented, and extremely organized.
Education
Associates Degree, Business Management, Jackson State Community College, TN
Bachelor Degree, BFA, International Academy of Design and Technology
184hr toward a Bachelor Degree in Fine Arts (Graduated May 4, 2012)