Data Entry Clerk

Ian Karwitha

************@*****.*** 202-***-**** Dallas, TX

SUMMARY

Seeking Virtual Assistant role with 1 year of experience in remote support and digital service delivery. Skilled in Microsoft Office Suite, Google Workspace, and remote collaboration tools like Zoom and Microsoft Teams. Proven ability in documentation, client service, and problem-solving, ensuring efficient and organized virtual assistance. WORK EXPERIENCE

lone star digital hub arlington,texas

Knowledge Base & Helpdesk Documentation Jan 2025 - May 2025

• - Skilled at creating clear, user-friendly guides, FAQs, and troubleshooting documentation for technical systems and client support platforms

• - Applied this during client-facing roles in Arlington, ensuring smooth digital service delivery and remote support

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TechCore Solutions Austin, Texas, USA

ICT Intern May 2025 - Aug 2025

• Assisted in server room operations, performing hardware diagnostics and maintaining ICT infrastructure.

• Enhanced web content and layout on a Joomla platform for a public-facing portal.

• Drafted digital marketing strategies and contributed to proposal writing for investment projects. Smart Cyber Arlington, Texas

Cyber Attendant Assistant Jan 2024 - Dec 2024

• Assisted clients in navigating digital government services, including tax filing, passport and license applications, and statutory document requests.

• Provided remote support through phone and email, ensuring high levels of client satisfaction and data accuracy.

• Maintained organized records and contributed to system-based service tracking. EDUCATION

University of Illinois Urbana-Champaign (UIUC)

Bachelor of Science, Mathematics and Computer Science Illinois, USA

Expected Graduation: 2026

SKILLS

Programming Languages: C, C++, Python, MATLAB, HTML, R • Web Development: Joomla CMS Installation, Management, and Troubleshooting • Data Analysis Tools: MATLAB, R, Excel • Operating Systems: Windows, Linux Fundamentals • Blockchain Principles & Cryptographic Concepts • Productivity: Microsoft Office Suite, Google Workspace • Remote Collaboration: Zoom, Microsoft Teams, Google Meet • Transcription: Accurate Verbatim Capture and Formatting • Digital Marketing: SEO Fundamentals, Email Campaign Strategy • Documentation: Task Tracking, ICT Activity Logs, Proposal Drafting • Adaptability & Self-Learning • Clear Communication & Client Service • Problem-Solving in Technical Environments • Independent Project Execution

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