Human Resources Customer Service
Resume:
LETA SPRAGUE
Gulfport MS ****3
****.*********@*****.***
Skills
Customer service and assisting customers with all their needs. I have experience in problem solving also.
Work History
Concentrix 08/10/18 - 06/30/2025
Answering customers' questions and solving their issues. Ordering materials if needed. Verifying insurance and benefits for members and providers. Entering and updating data as needed.
C3 CSR 08/17- 11/2017
Problem solving with customers with their cable services. Sending out service trucks for
installations and repairs.
Chamberlian Group CSR 08/16 - 03/2017
Assisting customers with assembling and repairing garage door openers. Also, there are any other problems that customers may have.
Afni CSR 11/2015 – 03/2016
Troubleshooting problems with equipment and phones. Took payments and setup phones for
service.
Fifth Gear CSR 09/2013 - 01/2014
Placing orders for customers for contact lenses. Solved any issues that arise.
Mitek Administrative Assistant 05/2006 - 11/2007
General office, human resources, entering purchase orders, scanning and indexing incoming
invoices. Filing for human resources, purchasing and accounts payable. Managing of the
personnel files. Took care of incoming and outgoing mail.
Education
High School Diploma
Harrison Central High School Lyman, MS, Graduated: 05/1987
Major: Liberal Arts/Sciences, General Study, & Humanities
Additional Education
Mississippi Gulf Coast Community College MS
General Education
Ashford University OH
Accounting
2
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