HELIBEN PARMAR
MEDICAL ADMINISTRATIVE ASSISTANT- Records Management, Billing and Coding, Compliance
R **************@*****.*** Ó +1-437-***-**** Ontario LinkedIn GitHub SKILLS
• Administrative Operations: Session Planning, and Individual Onboarding, and Front Desk Management.
• Records Management: EHR Systems, Medical Updating, Data Entry, Chart Auditing, Document Imaging.
• Technical Tools:EMR Software, Fax System, Label Printers, Billing Platforms, Practice Management Software.
• Compliance & Billing: HIPAA Compliance, Insurance Claims, ICD-10/CPT Coding, and HCPCS Coding. WORK EXPERIENCE
Laboratory Technician
Valor Distributions Company
November 2024 – Present
Ontario
• Maintained accurate patient records across 3 departments, achieving 100% audit readiness; streamlined docu- mentation processes led to a 15% reduction in retrieval times and enhanced interdepartmental communication.
• Processed over 1,200 insurance claims monthly with 98% accuracy, ensuring HIPAA compliance and implement- ing real-time data entry practices that decreased claim errors by 20%, enhancing overall operational efficiency. Warehouse Associate (Process Guide)
Amazon
April 2023 – November 2024
Ontario
• Administered the management and digitalization of Electronic Health Records for 50+ patients weekly, achieving a 30% reduction in data entry discrepancies by implementing integrated digital solutions and health information.
• Customized medication preparations for individual clients, adhering to evidence-based protocols, employing weight-based calculations to ensure precise dosing, utilizing compounding techniques, pharmacokinetic principles. PSW Intern
Yee Hong Centre for Geriatric Care
May 2024 – July 2024
Ontario
• Monitored and documented weekly vital signs for 30+ patients using Early Warning Score protocols and clinical decision support systems, and enhanced clinical documentation accuracy by 35% through precise data entry.
• Updated over 500 patient records within Electronic Health Record systems,achieving 98% documentation accu- racy;ensured compliance with HIPAA regulations,improved data retrieval efficiency by 15% - audit trail analysis. Lecturer & Pharmacognosy Specialist(Quality)
RMD Ayurvedic College
November 2021 – December 2022
India
• Directed preparation and dispensing of over 120 herbal dosages monthly, ensuring 98% prescription compliance through formulation and patient-specific customization based on clinical guidelines, utilizing dosage calculators.
• Administered the management and digitization of Electronic Health Records (EHRs) for 50+ patients per week, and reducing entry discrepancies by 30% through efficient data handling and streamlined patient record tracking. Allied Health Practitioner (Ayurveda) M.D.
Government Ayurved College
August 2018 – November 2021
India
• Managed and processed over 1,200 patient records weekly using Electronic Health Record systems,reducing data entry errors by 18% through Conscientious validation and synchronization with healthcare information systems.
• Supervised daily administrative operations for an 8-member team, and ensuring strict adherence to Standard Operating Procedures (SOPs) and optimizing workflow to maintain a 98% appointment scheduling accuracy. PROJECT EXPERIENCE
Patient Counseling Guide for Common Medications
Supporting Counselor, Canada
Link
• Developed a guide to improve patient adherence by 30% and safety for 200+ patients, therapeutic guidelines.
• Researched drug information and counseling strategies, boosting patient outcomes by 25% through pharmacology. PUBLICATIONS
• Review on Comparative Study of Pharmacological Screening of Glycyrrhiza Glabra Linn. Featured in a renowned health science journal in October 2021, Focused on aligning Ayurvedic documented literature with modern screening methodologies. Link
• Review on Yashtimadhu (Glycyrrhiza Glabra) from Brihattrayi with Reference to Kalpana Published in a reputed health science journal, June 2020. Examined therapeutic insights and formulations in classical Ayurvedic texts. Link
EDUCATION
Master’s Degree – MBA in Hospital and Healthcare Management June 2023 – June 2025 D.Y. Patil University, India
Bachelor’s Degree – BAMS June 2012 – December 2017 Parul Institute of Ayurveda, India
CERTIFICATIONS
• Personal Support Worker (PSW) ; Mask Fit Training
• The Critical Role of IT Support Staff in Healthcare ; CPR & First Aid Certification