Customer Service Team Driver
Resume:
April Spilka
Meridian, MS *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
OTR Team Driver
Prima Express-Joliet, IL
August 2021 to August 2022
• Adhered to safe driving practices at all times while transporting passengers or goods.
• Collaborated effectively with team members during driving shifts to ensure efficient delivery of products.
• Held a valid commercial driver's license with a clean driving record.
• Provided exceptional customer service when interacting with clients during transportation services. OTR Team Driver
Mile High Logistics-Lebanon, TN
July 2021 to August 2021
• Prioritized tasks efficiently and effectively utilizing strong time management skills.
• Executed long-haul driving routes while maintaining focus and alertness.
• Collaborated seamlessly with team members to achieve company goals.
• Planned optimal driving routes to ensure timely delivery of goods.
• Provided exceptional customer service by addressing inquiries and concerns promptly and professionally.
OTR Team Driver
CRST-Cedar Rapids, IA
August 2017 to August 2018
Delivered cargo efficiently to various locations within specified timeframes.
• Utilized driving experience to navigate through different terrains and weather conditions.
• Planned optimal routes to ensure timely delivery of goods to customers.
• Ensured compliance with safety regulations during all driving tasks.
• Performed routine vehicle maintenance to keep delivery truck in optimal condition.
• Collaborated effectively with team members to coordinate deliveries and maximize efficiency. Room Attendant
Sheraton Wilmington South-New Castle, DE
April 2016 to July 2017
Maintained pristine condition of rooms by diligently cleaning and organizing all areas.
• Ensured utmost guest satisfaction through exceptional communication and problem-solving skills.
• Paid meticulous attention to detail in all cleaning and servicing tasks to exceed guest expectations.
• Efficiently restocked amenities to provide guests with a comfortable and enjoyable stay.
• Conducted thorough room inspections to guarantee highest standards of cleanliness and presentation. Cashier
Kenny Family Shoprite (Delaware Supermarkets, Inc.)-Wilmington, DE February 2016 to April 2016
• Provided exceptional customer service by addressing inquiries and concerns in a timely and efficient manner.
• Handled cash transactions accurately and securely in accordance with company policies.
• Utilized POS system to process sales transactions and maintain inventory records. Internship
Ronald McDonald House-Wilmington, DE
January 2010 to December 2010
• Entered data accurately and efficiently into relevant databases.
• Assisted with organizing and coordinating successful events.
• Engaged with the community to promote awareness and access to resources. Education
Psychology (Bachelors)
Wilmington University-New Castle, DE
2007 to 2011
Skills
• Google Docs
• LIHTC
• Computer
• Databases
• Microsoft Office
• Windows
• Oracle Transportation Management
• Organizational skills
• Supervising experience
• Upselling
• HVAC
• Writing (2 years)
• Care giver (5 years)
• Leadership
• Analysis skills
• Truck driving
• Flatbed
• Tractor-trailer
• Microsoft Outlook
• Driving
• Computer skills
• Account management
• Data
Entry
• Live chat
• Communication (3 years)
• Clerical
• Research
• Filing
• Teaching
• Refrigerated trailer
• Grammar Experience
• Microsoft Powerpoint
• Photography
• Travel planning
• Communication skills
• Typing
• Commercial driving
• Warehouse experience
• Negotiation
• 3PL
• Microsoft Word
• Transportation management systems
Languages
• English
Certifications and Licenses
Medical Billing and Coding 10 and 11
February 2025 to Present
Basics of Medical Coding and Billing
February 2025 to Present
Driver's License
Medical Billing Certification
Medical Coding Certification
CDL A
ServSafe
CDL
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