Solution Architect Production Support

Victor Odiong

************@*****.*** 509-***-**** Houston, TX 77007

Professional Summary

Accomplished SAP SD/OTC/S4HANA Solution Architect with extensive experience in configuration, design, and production support across multiple global implementations and rollouts. Proven expertise in greenfield implementations, logistics optimization, order-to-cash, and SAP integrations, with strong focus on end-to-end solution design, testing, and issue resolution. Recognized for bridging business needs with technical solutions, leading cross-functional teams, and driving operational efficiency through best practices, training, and innovative process improvements.

Core Skills

SAP SD/OTC & S/4HANA Implementation & Support

End-to-End Configuration & Design (Sales, Pricing, Logistics, Billing)

Production Support & Issue Resolution (EDI, IDOCs, Logistics, ATP/AATP)

SAP Integrations (MM, PP, CRM, CS, Finance, Vistex)

Solution Architecture & Functional Specification Design

Data Migration & Conversion (Customer, Material, Info Records)

Pricing Procedures & Advanced Billing (RAR, Resource-Related Billing)

Project Management (Agile, JIRA, ServiceNow)

Training Development & End-User Enablement

Professional Experience

TEKsystems – SAP S4 HANA Solution Architect

05/2025 – Present

Designed and tested solutions for pricing, business partners, and order processing in S/4HANA.

Configured and optimized ecommerce order management with subscription logic, improving customer experience.

Built test cases, functional specs, and workflows in JIRA aligning with business approvals.

Performed end-to-end integrated testing across master data, transactional data, and pricing.

Delivered training materials and work aids, increasing end-user adoption of SAP best practices.

Tech Mahindra – SAP SD/OTC Solution Architect

04/2023 – 06/2024

Led 4 greenfield SAP S/4HANA implementations from blueprinting to go-live.

Executed hands-on configuration: sales org structures, pricing, contracts, shipping points, consignment, partner determination, and copy controls.

Designed and tested functional specs, IDOCs (940, 856, 861), and integrations across logistics and finance.

Provided production support for SD/LE issues, revenue account reconciliation (RAR), tax setup, and enhancements via user exits.

Developed training guides and user documentation to streamline business processes.

Infosys – SAP OTC/CS Solution Architect

08/2022 – 04/2023

Facilitated requirement workshops and trained users on SAP Supply Chain functionalities.

Delivered functional specifications, pricing configuration, and logistics execution setup in a greenfield S/4HANA implementation.

Provided production support for pricing, third-party processing, contracts, billing, IDoc processing, and RRB.

Created test cases, test designs, and documentation to ensure defect-free delivery.

ACS – SAP SD/MM Solution Architect

10/2021 – 06/2022

Provided end-to-end production support for LE, EDI, and finance integration issues.

Led design workshops and mapped business processes for credit management, logistics, and intercompany sales.

Configured pricing, scheduling agreements, BOM, item categories, and shipping parameters.

Delivered training materials and debugged issues for logistics/shipment execution.

Zensar Technologies – SAP SD/OTC/CS Lead Consultant

05/2019 – 11/2021

Managed business support tickets through requirement gathering to go-live.

Designed and enhanced BOM, ATP logic, and invoice output solutions using exits and custom reports.

Resolved production issues in pricing, intercompany sales, consignment, rebate processing, and Vistex claims.

Developed enhancement reports for billing blocks and freight calculation logic.

Generac Power Systems – Senior SAP SD/OTC Logistics Analyst

02/2018 – 04/2019

Configured sales document types, pricing, and shipping processes during migration from legacy to SAP.

Developed functional specs and RICEF documents for custom programs.

Designed solutions for ATP, warranty subscription integration, freight, and invoice outputs.

Supported global configuration and order-to-cash enhancements in production.

Vistex – SAP Vistex Consultant

10/2017 – 02/2018

Configured Vistex 1709 pricing procedures, rebates, IP documents, and partner determination.

Developed functional specs and conducted testing of agreements to align with business requirements.

Mindlance Inc – SAP OTC Logistics Consultant

02/2017 – 08/2017

Executed master data conversion for Thailand, Indonesia, and Japan implementations.

Configured partner determination, ATP/AATP, and customized sales order processing programs.

Provided extensive testing and production support for master data and pricing issues.

Executive Systems – Senior SAP SD / Vistex Consultant

12/2015 – 02/2017

Configured pricing agreements, billback/chargeback processes, claims, and partner determination in Vistex.

Designed and implemented custom pricing requirements, copy controls, and BADI enhancements.

REC Silicon – SAP OTC/Logistics Lead

07/2013 – 10/2015

Configured and tested pricing, contracts, billing, credit management, and partner determination.

Delivered training sessions and post-go-live production support.

Authored functional specs ensuring alignment with business requirements.

IT2 Services – SAP SD Business Process Manager

07/2012 – 05/2013

Streamlined logistics execution and credit memo processes.

Designed third-party sales processes and workflow improvements.

Developed functional specifications and training materials for users.

Triad Resources – SAP SD/Logistics Consultant

10/2011 – 07/2012

Provided configuration and support for intercompany sales, STOs, rebates, and contracts.

Configured pricing routines, partner determination, and availability check.

Supported production defect resolution and defect meetings.

TXU Energy – SAP Business Analyst

07/2007 – 09/2011

SME for SAP Order-to-Cash process and SAP Logistics Execution.

Configured pricing routines, partner determination, and order processing.

Designed training materials and user job aids.

Supported production issue resolution across OTC processes.

Education

University of Calabar – B.Sc. Physics July 2001

Certifications

PMP – Project Management Professional

PSM – Professional Scrum Master

SAP S/4HANA Certification

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