Banquet Server Customer Service

JULIO N. CASTILLO

***************@*****.*** +1-857-***-**** 15 Shawmut Park Newton, MA, 02464

OBJECTIVE

I aim to obtain a Banquet server, houseman position. PERSONAL STATEMENT

Dependable and hardworking hospitality professional with hands-on experience in banquet serving, stewarding, bussing, food running, and houseman roles. Committed to delivering excellent guest service, maintaining organized event spaces, and supporting smooth operations. Skilled in setup, safe handling of equipment, and efficient service under pressure to ensure a comfortable guest experience. RELEVANT EXPERIENCE

217 commonwealth Ave Boston, MA 02116

Algonquin club, Hexagon LLC, Boston, MA Jun 2021 - Aug2025 Banquet server, houseman, Food runner.

• Provided excellent customer service in serving food and beverages to 50-100 patrons per day at the Quin house.

• My important goal is to make the guest happy.

• I am able to help any department if they need help from me if I am free. 200 Boylston Street

Four seasons hotel, Boston, MA 02116 Jun 2004 - Mar 2020 Busboy, Bristol lounge, Banquet server, Houseman.

• Served 40 -60 Guests food and beverages per shift.

• Ensures that tables, floors and service areas are cleaned in an efficient and timely manner.

• Pay attention to the guest with eye contact.

• To be sure that dinning and floor areas are cleaned and the guest feel comfortable. Westin Hotel Copley place, Boston MA 02116 Jun 1992 - Sep 2007 Steward and busboy, turner fisher restaurant, Banquet server, houseman.

• served food and beverages to 40-75 customers on daily basis.

• Turner fisheries restaurant, ensured that dishes were cleaned and silverware was polished.

• Banquet server and houseman.

• Emptied trash in receptacles and made sure that dining area was clean.