Data Entry Customer Service

VAISHALI TAMBOLI

*****************@*****.***- 902-***-****-linkedin-https://mileswithvaishali.in/

Objective

Detail-oriented and reliable professional with 3+ years of Data entry experience seeking a Data Entry Clerk position with Datainox LLC. Skilled in data entry, customer support, and record management, with strong attention to accuracy, time management, and digital tools proficiency. Eager to contribute to smooth customer service operations while maintaining high standards of quality.

Key Skills

•Data Entry & Accuracy (40+ WPM typing speed)

•Microsoft Excel & Google Sheets (Proficient)

•Digital Records Management

•Customer Service & Communication Support

•Email & Internal Communication Handling

•Time Management & Independent Work

Professional Experience

Data Entry / Administrative Support - MANAGER

Company- Reliance industries-limited – Surat, India 08/2023 – Present

•Entered and verified 1,000+ records weekly with 99% accuracy, reducing correction time by 20%.

•Assisted customer service team by preparing 10+ weekly reports, improving case resolution efficiency.

•Managed digital records and logs, ensuring 100% timely updates across customer databases.

•Responded to 50+ internal emails per week, helping resolve customer inquiries faster.

Graduate Engineer Trainee

Company- Reliance industries-limited – Surat, India 08/2022 – 08/2023

•Handled 20+ customer inquiries daily via email/chat with a 95% satisfaction rating.

•Maintained service logs, improving team visibility into customer issues by 30%.

•Assisted in creating Excel-based tracking sheets, cutting manual reporting time by 15%.

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