Customer Service Data Entry

Art Pearson

Walden, NY *****

************@*****.*** 845-***-****

Professional Summary

I am an efficient, detail-oriented professional with over 10 years of experience in customer service, logistics, and operations. I’m now seeking a remote data entry or administrative support role where I can apply my fast typing speed of 78 WPM, strong computer literacy, and ability to work independently. I’m skilled in tools like Microsoft Teams, Microsoft Office (Excel, Word, Outlook) and Google Workspace (Docs, Sheets, Drive, Slides). I take pride in maintaining accuracy under pressure and keeping organized, structured records in all aspects of my work.

Key Skills

●Type at 78 WPM with over 98% accuracy.

●Proficient in entering, tracking, and managing customer data.

●Regularly use Microsoft Teams, and Zoom for remote communication.

●Experienced with virtual environments and remote access.

●Ability to create and manage documents using Microsoft Office (Excel, Word, Outlook) and Google Workspace (Docs, Sheets, Drive, Slides).

●Manage time well and stay self-motivated while working independently.

●Troubleshoot basic technical issues and resolve them quickly.

●Ability to pay close attention to detail and ensure data is entered and maintained correctly.

Professional Experience

Independent Contractor Delivery & Operations

Walden, NY June 2021 – Present

●Completed over 1,000 successful deliveries while tracking mileage, time, and expenses digitally.

●Used spreadsheets and mobile apps to manage records and monitor performance.

●Stayed self-directed and punctual, even under high-pressure or high-volume periods.

ShopRite Supermarkets Grocery Clerk

Montgomery, NY July 2022 – October 2022

●Maintained product inventory and restocked shelves efficiently.

●Helped customers and supported other departments as needed.

●Used internal systems to assist with stock checks and team coordination.

Panera Bread Shift Supervisor

Middletown, NY November 2018 – June 2021

●Managed opening/closing duties, team scheduling, and inventory ordering.

●Trained new employees and handled customer service escalations.

●Used internal tools, including Microsoft Teams and Excel, to coordinate with management and staff.

Just-A-Buck Cashier & Stocker

Poughkeepsie, NY September 2016 – February 2018

●Operated the register, processed transactions, and managed daily cash reports.

●Restocked shelves and trained new team members on store systems.

Tropical Smoothie Cafe Crew Member

Poughkeepsie, NY May 2013 – July 2014

●Prepared food and maintained health and safety standards.

● Supported the onboarding process and training of new staff.

Education

Marist College – Poughkeepsie, NY

Studied Computer Science 2014 – 2016

Dutchess Community College – Poughkeepsie, NY

Associate Degree in Computer Information Systems 2011 – 2014

Technical Proficiencies

●Typing Speed: 78 WPM, high accuracy

●Remote Tools: Microsoft Teams, Zoom

●Productivity Software: Excel, Word, Outlook, Google Docs & Sheets

●Cloud Storage: OneDrive, Dropbox, Google Drive

●Operating Systems: Windows OS

●Basic Troubleshooting & Tech Support

Availability

I am available for full-time or part-time remote roles in data entry, virtual assistance, or remote admin support. I’m flexible with scheduling and ready to contribute immediately.

Contact this candidate