Customer Service Event Specialist
Resume:
ALEXANDRIA LOUDIN
Milford, OH *****
***********@*****.***
Professional Summary
Task-oriented and responsible individual with experience providing customer service in multiple settings. Skilled in working with various flora to create unique arrangements for a variety of occasions while keeping the customers’ requests in mind. Focused and dedicated to high standards of performance. Productive problem solver able to work as part of a team to ensure all job duties are completed in an efficient manner in line with company expectations. Authorized to work in the US for any employer
Work Experience
Event Specialist
Advantage Solutions-Cincinnati, OH
September 2022 to April 2025
• Responsible for review and preparation of event and program materials, set up and break down of work area and the preparation and sampling of products during scheduled event days.
• Worked to generate brand and project awareness, to positively impact sales through consumer interaction.
• Communicated with customers directly to assess usage needs, conveying this information through daily reports submitted to leadership.
• Completed all call reports, paperwork, customer usage reports and on-going event specialty training on time.
• Operated independently, travelling to various locations per leadership request, setting up event merchandise, professionally and enthusiastically engaging with customers. Cashier
Servatii Pastry Shop-Milford, Ohio
February 2022 to March 2022
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Answered customers’ questions and provided information on policies
• Helped customers find the location of products
Cashier
GameStop-Milford, Ohio
November 2021 to December 2021
• Greeted customers entering establishment
• Properly sanitized work area on a regular basis
• Issued receipts, refunds, credits, or change due to customers Pharmacy Aide
Kroger Pharmacy-Milford, Ohio
July 2021 to October 2021
• Accepted prescriptions for filling, gathering and processing necessary information
• Restocked storage areas by replenishing items on shelves
• Maintained and cleaned equipment, work areas, or shelves Childcare Worker
Jelly Bean Junction Learning Centers-Milford, Ohio March 2021 to June 2021
• Maintained a safe play environment
• Observed and monitored children’s play activities
• Sanitized toys and play equipment regularly
• Dressed children and changed diapers
Cashier
Kroger-Cincinnati, OH
November 2013 to July 2019
• Received payment by cash, check, credit cards, vouchers, or automatic debits
• Answered customers’ questions and provided information on policies
• Sanitized station daily
Floral Designer
Kroger-Cincinnati, Ohio
April 2018 to December 2018
• Selected flora and foliage for arrangements, with numerous combinations to make and develop new creations
• Watered plants and cut, conditioned, and cleaned flowers and foliage for storage
• Performed retail service duties such as serving customers and answering phone Education
Diploma
Glen Este High School Batavia-Batavia, Ohio, US
Skills
• Playing with pets
• Pet litter box cleaning
• English (10+ years)
• Communication skills
• Customer service
• Ability to follow instructions
• Pet care in client's home
• Dog walking
• Writing skills
• Pet feeding
• Grocery store
Certifications and Licenses
Food Handler Certification
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