High School Customer Service

435-***-**** **************@*****.***

STOCKER & UNLOADER JUNE 2018 - JAN 2019

SERGIO DIAZ

EDUCATION

High school Diploma 2018 - Logan High School

Powder Coat Training 2019

As a Stocker/Unloader, I unloaded shipments from delivery trucks, ensuring the accurate and efficient handling of merchandise. I organized and stocked products on shelves, maintaining proper inventory levels and product rotation. Additionally, I assisted in conducting inventory counts to monitor stock levels and minimize discrepancies. Collaborating with team members, I optimized product placement to enhance the store layout while maintaining a clean and organized workspace in adherence to safety and sanitation guidelines. I also provided excellent customer service by assisting with inquiries and ensuring product availability.

SHIPPING MANAGER JUNE 2023- CURRENT

Extensive experience in overseeing logistics operations and ensuring efficient and cost-effective shipping processes. Skilled in managing daily shipping activities, coordinating with carriers, and optimizing transportation routes to meet delivery schedules. Proficient in inventory management, compliance with regulations, and implementing best practices to enhance operational efficiency.

POWDER COATER TEAM LEAD JAN 2019 - JUNE 2023

I operated equipment to apply high-quality finishes to metal products, ensuring uniform coverage and adherence to specifications. I prepared surfaces through cleaning, masking, and sanding, and monitored equipment settings for optimal application and curing temperatures. I conducted quality inspections to identify defects and collaborated with team members to enhance production efficiency, all while maintaining a clean and safe work environment. SKILLS

Time Management

Inventory Control

Team Collaborator

Operational efficiency

Tri-lingual

Leadership

Logistic Coordination

Data Analyst

Quality Assurance

Customer Service Training: BATC, custom fit,

Barry Sorenson July 14, 2016

PROFICIENT IN

Microsoft word

Excel

Acumatica

Zendesk

Fluent in all MS systems

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