Customer Service Data Entry

SUMMARY

Electronic Arts Product Management Job Simulation on Forage - September 2025

Completed a job simulation analyzing and selecting KPIs for a strategy RPG mobile game. Applied knowledge of KPIs in the video game industry. Outlined tasks for a data-driven game presentation. Organizations: Korean Club (VP, PM, Marketing), Asian student association, Japan Club, Asian Arts Association, Creative Writing, and FADS (MTSU Fashion and Design Students). Sports Team: Basketball, Softball, Volleyball, Track and Field and Badminton. Volunteer: Nashville Cat rescue center, Stuff the Stockings, Feed the Children, Hot Chocolate Run. December 2025

Murfreesboro, TN

GPA 3.7

Bachelor of Science in Textiles, Merchandise and Design University of Middle Tennessee State University

Minor: Business Administration

Motivated and dedicated college student with strong communication skills and a proven track record of delivering exceptional services. Collaborative team player with the ability to make informed decisions and work effectively with diverse groups to meet objectives and resolve challenges. Known for being resourceful, adaptable, and committed to contributing to team success. ASHARI LEONARD

Columbia, TN ************@*****.*** 615-***-**** SOFT & TECHNICAL SKILLS

Columbus, GA

June 2022 – August 2022

Clerical Worker - Department of Public Health (WIC) Entered and updated client data while advising on program benefits. Organized and digitized client files and equipment records. Recorded voucher distributions to maintain accurate client data. Murfreesboro, TN

August 2023 – December 2024

Vice President - MTSU Korean Club

Lead event planning, budgeting, and team coordination to execute cultural and social activities successfully.

Develop engagement strategies with club leadership to foster cultural understanding. Support marketing, recruitment, and club management alongside the president. PROFESSIONAL EXPERIENCE

EDUCATION

EXTRACURRICULAR AND CERTIFICATES

Fashion Branding

Communication

Adaptability

Microsoft Office Software

Product Management

Omni-channel Marketing

CAAD

Time Management

Product Development

Fashion Buying (Data Entry)

Hardworking

Attention to detail

Chung Yuan Christian University Taoyuan City, Taiwan International Business Program Summer 2025

Franklin, TN

June 2023 – November 2023

Lead Associate - Charlotte Russe

Managed store operations in the absence of management, ensuring smooth daily functions and accurate inventory stocking.

Assisted customers with product inquiries and efficiently processed transactions to enhance the shopping experience.

Assisted with opening and closing tasks to maintain a clean, organized store.

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