Customer Service Data Entry
Resume:
HTTPS://WWW.LINKEDIN.COM/IN/TYLE
EDUCATION
TYLEE JOHNSON
CUSTOMER SERVICE PROFESSIONAL
CONTACT
********@*******.***
Gurley, Alabama
https://www.linkedin.com/
in/tylee-johnson-
37b279378
SKILLS
Technical: Data structures, SQL (basic),
cybersecurity fundamentals, Python,
HTML, CSS, JavaScript, responsive web
design, Git/GitHub, troubleshooting
Customer Service: Cash handling, POS
systems, guest relations, conflict
resolution, communication, critical
thinking
Professional Strengths: Attention to
detail, multitasking, adaptability, team
collaboration, dependable work ethic.
IBM SKILLSBUILD CERTIFICATES
Data Fundamentals
Cybersecurity Fundamentals
Artificial I.ntelligence
Fundamentals
Web Development
Fundamentals
LANGUAGES
WORK EXPERIENCE
PROFILE
I’m an experienced customer service professional with a background in retail and hospitality, including roles as a Walmart cashier and restaurant hostess. Along with strong communication and problem-solving skills, I bring technical knowledge in data fundamentals, cybersecurity basics, and web development. I’m comfortable using computers, online platforms, and multitasking across different systems, with hands-on experience in Python, HTML, CSS, and JavaScript as well as Microsoft Office. I take pride in being reliable, organized, and adaptable, and I’m excited to combine my customer service expertise with my technical skills to provide efficient, high-quality support in a remote role. Restaurant Hostess 2019-2020
Applebee's Bar & Grill
Cashier / Associate 2018-2020
Walmart
2015-2016
Welcomed and seated guests, managed reservations, and coordinated wait times to ensure smooth dining flow. Delivered friendly and professional customer service, addressing guest needs and creating positive experiences.
Supported front-of-house operations by assisting servers and maintaining an organized dining environment
Processed cash, credit, and electronic transactions quickly and accurately using POS systems.
Delivered excellent customer service by assisting shoppers, answering questions, and resolving concerns.
Supported store operations by restocking merchandise and maintaining a clean, organized checkout area.
English (Fluent)
Spanish (Fluent)
J.F. Drake State Technical College
Licensed Practical Nursing
Team Member
Mcdonald’s
Delivered prompt, friendly, and efficient customer service in a fast- paced, high-volume setting
Resolved customer issues calmly and professionally to ensure satisfaction
Operated point-of-sale (POS) systems efficiently to process orders and payments
Contact this candidate