Sebastian Peterson
Customer-service and sales specialist with three years of experience in high-volume calling, lead qualification, and CRM management. I am quick to adapt to new challenges and am open to learning new strategies to enhance customer satisfaction and drive results. I thrive in collaborative environments and am dedicated to ongoing personal and professional development.
EXPERIENCE
B2B Sales Representative - Allied Acquisitions (AUGUST 2024 -)
●Making 100-150 outbound calls daily to identify, qualify, and engage commercial prospects.
●Maintaining all interactions and pipeline updates in CRM for accurate forecasting and seamless follow-up.
●Collaborating with internal teams to refine sales strategies and improve conversion rates.
Research Associate - Precision Opinion (JULY 2023-MARCH 2024)
●Facilitated high-volume outbound telephone surveys on political and healthcare topics for federal government studies.
●Ensured strict adherence to research protocols and confidentiality requirements.
●Carefully recorded and validated respondent data for accurate analysis.
SKILLS
●High-volume outbound and inbound calling
●Lead qualification and appointment setting
●Empathetic communication and rapport building
●Objection handling
●CRM management
●Data collection and reporting
●Market research and protocol compliance
●Time management and multitasking
●Teamwork and collaboration
3851 S Wynn Rd
Las Vegas, NV 89103
***********@*****.***