ABIGAIL
SERWAA
AKOSAH
Quality Management
System Coordinator
***************@*****.***
KUMASI, GHANA
EDUCATION
BACHELOR OF TECHNOLOGY IN
CHEMICAL ENGINEERING
KUMASI TECHNICAL UNIVERSITY
(KUMASI.GHANA)
2022
HIGHER NATIONAL DIPLOMA IN
CHEMICAL ENGINEERING
KUMASI TECHNICAL UNIVERSITY
(KUMASI.GHANA)
2020
SKILLS
SAP
Microsoft office Suite
ISO:9001
IS0 22000
Root Cause Analysis
Auditing
Documentation Management
Project Management
Pest Control
CHEMCAD
REFERENCES
References will be made available
upon request
PROFILE
Quality Management professional skilled in fostering a culture of continuous improvement and driving
excellence in manufacturing quality systems.
EXPERIENCE
QUALITY MANAGEMENT SYSTEM COORDINATOR
TWELLIUM INDUSTRIAL COMPANY
02/2024 – Present
•Monitoring of progress report and implementation of action plans to achieve the KPI targets.
•Preparation of weekly and monthly reports for
management review.
•Collaboration with key stakeholders to implement
various initiatives to improve quality management
processes.
•Development and maintenance of the factory quality management system in accordance with applicable
standards and regulations.
•Conduction of internal audits to assess the
effectiveness of the quality management system and identify areas for improvement.
•Coordinate corrective and preventive actions to
address non-conformities and improve processes.
•Facilitate training sessions to educate employees on quality management principles and practices.
QUALITY ASSURANCE SUPERVISOR
TWELLIUM INDUSTRIAL COMPANY
10/2022 – 02/2024
•Supervision of all technicians to ensure compliance with quality standards
•Development of HACCP Manual.
•Development, monitoring and risk assessment of
CCPs, PRPs and OPRPS.
•Drawing of PFDs for all process Lines.
•Customer complaint and traceability handling.
•Monitoring of microbial results and development of solutions to ensure first time right.
•Overseeing GMPs, GHPs, Cleaning and Sanitation,
Integrated Pest Control Management.
•Supervision of product status program (Release, On- hold, Reject and Destruction).
•Verification of compliance of processing, testing, and sampling processes.
•Development of control documents, policies and
standard operating procedures
QUALITY OFFICER
TWELLIUM INDUSTRIAL COMPANY
05/2022 – 10/2022
•Inspection of raw and packaging materials.
•Online monitoring of various quality parameters for finished products.
•Performance of product sampling and physiochemical analysis
•Calibration of laboratory instruments
•Laboratory record keeping
•Verification of machines
CERTIFICATIONS
ISO 9001: 2015 Course Certificate
01/01/2024
Monarch Sensory Course Certificate
Monarch Beverages
01/09/2023
Practical Internal Audit Training Certificate
International Food Safety & Quality Network
01/05/2023
IMS Lead Auditor Course Certificate (ISO 9001,
14001,45001 & 19011)