Data Entry Customer Service

DEMETRA CHAPMAN

**** *. ******* **

Springfield, IL 62703

Phone: 217-***-****

Email address: ********@*****.***

PROFESSIONAL EXPERIENCE

Unisearch Inc (Mergered into CogencyGlobal Inc), Springfield, IL 03/21 – Current

Customer Service, Operation Manager, Fulfillment Specialist

Mail Service Deliver – Deliver/Receive from State Agencies, & IL State Supreme Court Building

Separate Mail based on Divisions such as Corporation, Limited Liability Co/Partnership, UCC-Uniform Commercial Code & Walk-Ins Orders

Date Stamp confidential documents

Prepared sensitive, confidential documents to be scanned.

Send/Receive e-mails about filings being processed.

Process filings. Distribute processed/rejected filings.

Prep documents for shred

Process on-line filings

Document Scan

Process all fulfillment corporate filings.

Proficient in UCC searching for Fixture, FTL, STL, Judgment Liens at counties and pulling documents or ordering copies of them from vendors.

Proficient in running Pacer Searches for Pending Suits, Judgments, and Bankruptcy and pulling documents.

Proficient in running state level UCC/FTL searches and pulling/ordering documents.

Proficient in preparing reports of findings and attaching copies for Fixture, FTL, STL, Judgment Lien & Pending Suits, Judgments, and Bankruptcy searches.

CT Corporation System, Springfield, IL 04/18 – 03/20

Office Service Associate I

Mail Service Deliver – Deliver/Receive from State Agencies, & IL State Supreme Court Building

Separate Mail based on Divisions such as Corporation, Limited Liability Co/Partnership, UCC-Uniform Commercial Code & Walk-Ins Orders

Date Stamp confidential documents

Prepared sensitive, confidential documents to be scanned.

Document Scanner on a Kodak Scanner

Send/Receive e-mails regarding filings being processed.

Process filings. Distribute processed/rejected filings.

Prep documents for shred

Process on-line filings

DXC Technology, Jacksonville, IL 08/17 – 01/18

Accounting Associate

Applied payments towards our clients Life Insurance policies.

Data entry in Microsoft Excel spreadsheets

The Illinois Department of Financial & Professional Regulation, Springfield, IL 08/10 – 08/17

Administrative Support

Prepared sensitive, confidential documents to be scanned.

Prepped boxes & documents for scanning & disposal, created inventory spreadsheets & labels, other data entry as assigned and lifting to 50 lbs.

Trained & supervised temporary and full-time employees, as well as provided department phone.

Manpower Employment Services, Springfield, IL 01/98 – 04/10

Administrative Support - Various Assignments

Illinois Department of Natural Resources

Accounting, daily deposits, answer phones, Alpha-Numeric Filing, processing filings on-line, data entry

Wells Fargo

Data entry of mortgage documents. Maintained customer confidentiality. Consistently achieved average production standards in fast-paced clerical environment.

Illinois Department of Revenue

Data Entry (10,000 keystrokes and hour)

Illinois Department of Healthcare & Family Services

Data Entry, Alpha-Numeric Filing

EDUCATION

Diploma, Lanphier High School, Springfield, IL 1997

College Course - Business Management - Strafford University

TECHNICAL SKILLS

Proficient in MS Office (Access, Word, Excel)

Data Entry (10,000 keystrokes per hour)

Alpha-Numeric Filing

Multi-line phone experience

Customer Service

Supervisory and training skills

Accounting (Daily Deposits)

Mail Deliver

Document Scanner

Operation Manager

Fulfillment Specialist

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