Customer Service Inventory Control

Luis Balaguer

**************@*****.***

***- ***-****

Bridgeport, CT 06608

Core Skills

●Customer Service & Operations: Conflict Resolution, Retail & Point-of-Sale Transactions, Warehouse & Fulfillment Operations, Inventory Control & Stock Management, Food Service & Hospitality Operations

●Technical & Trade: Electrical Trade & Manual Labor Support, Microsoft Excel, POS Systems, Order Pickers, Pallet Jack

●Transferable: Team Collaboration & Leadership, Communication, Math, Time Management

Work Experience

Amazon Fulfillment Associate Amazon Warehouse - North Haven, CT Aug 2023 - Jul 2024

●Picked, packed, and shipped customer orders accurately in a high-volume environment.

●Operated scanners and maintained real-time inventory accuracy.

●Consistently met daily productivity and quality targets.

Customer Service Representative U-Haul - Waterbury, CT Mar 2024 - Aug 2024

●Assisted customers with truck/trailer rentals, returns, and policy explanations.

●Processed transactions and ensured customer satisfaction during peak hours.

Attendant (On-Call) A Royal Flush - Bridgeport, CT Jan 2021 - Jan 2024

●Supported logistics and maintenance of portable sanitation units.

Auto Parts Sales Associate AutoZone - Bridgeport, CT Mar 2023 - Mar 2024

●Provided expert product knowledge and customer support.

●Maintained inventory and organized floor displays.

Cook/Cashier Aramark - Bridgeport, CT Sep 2022 - Sep 2023

●Prepared and served food in fast-paced environments.

●Managed POS transactions and daily cash reconciliation.

Education

High School Diploma - Bassick High School - Bridgeport, CT Graduated: 2023

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