Customer Service High School
Resume:
Essence Blount-Simmons
n 425-***-**** n *************@******.*** n Douglasville, Georgia, USA
n Professional Summary
Adaptable professional with experience in customer service, security, warehouse operations, and retail, currently pursuing a degree in Diagnostic Medical Sonography. Skilled in communication, problem-solving, and multitasking. Strong organizational abilities with a compassionate approach to patient and client care. Seeking to contribute skills in hospital, office, or customer-focused settings. n Education
South College — Associate’s Degree (In Progress)
Diagnostic Medical Sonography Expected Graduation: 2025–2027 Douglas County High School — High School Diploma
Graduated Early, 2024
n Work Experience
Six Flags Over Georgia — Security Officer May 2025 – Aug 2025
• Patrolled high-traffic areas ensuring guest safety
• Screened guests using scanners with professionalism
• Delivered customer service in fast-paced environments Stitch Fix Warehouse — Warehouse Associate Nov 2024 – May 2025
• Packed and labeled customer orders accurately
• Stocked and organized merchandise
• Operated forklifts and lifted 50–75 lbs
Charlotte Russe Inc. — Sales Associate Oct 2023 – Oct 2024
• Handled cashier duties and customer transactions
• Stocked shelves and maintained store cleanliness
• Followed store security protocols
n Key Skills
Patient Care & Compassionate Service Medical Terminology (Beginner) Vital Signs & Basic Clinic Assessment Electronic Health Records (Beginner) Front Desk Reception & Scheduling HIPAA Awareness & Confidentiality Infection Control & Safety Protocols Data Entry & Filing Systems Microsoft Office Suite Phone Etiquette & Call Handling Appointment Scheduling Customer Service & Communication Conflict Resolution & Problem Solving Security Monitoring & Safety Protocols Warehouse Operations & Logistics Retail & Sales Operations Adaptability & Teamwork Public Speaking & Professionalism n Languages
• English — Native
• French — Intermediate
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